Grace AyoolaGA
Open to opportunities

Grace Ayoola

@graceayoola

Dynamic professional with expertise in customer service and sales management.

Nigeria
Message

What I'm looking for

I am looking for a role that values innovation and offers opportunities for growth.

I am a dynamic and result-driven professional with hands-on experience in customer service, sales, and management within the oil & gas and retail sectors. My excellent communication skills and customer relationship management abilities have allowed me to effectively lead teams and drive results. I am passionate about marketing and eager to bring innovative ideas into the automobile industry.

In my recent role as a Manager at A World Oil and Gas, I oversaw daily operations, coordinated staff, and ensured smooth service delivery. I implemented inventory control and customer service strategies that enhanced operational efficiency. My previous experience as a Supervisor at NNPC Filling Station involved supervising pump attendants, resolving customer issues, and ensuring compliance with safety standards, which further honed my leadership skills.

Throughout my career, I have consistently contributed to achieving sales targets and enhancing customer satisfaction. My background as an Online Customer Service Representative and Sales Representative has equipped me with the skills to engage customers effectively and promote products successfully. I am committed to leveraging my experience to make a significant impact in my next role.

Experience

Work history, roles, and key accomplishments

AG

Manager

A World Oil and Gas

Oct 2024 - Mar 2025 (5 months)

Oversaw daily operations, coordinated staff, and ensured smooth service delivery. Implemented inventory control and customer service strategies. Maintained records and provided reports to upper management.

NS

Supervisor

NNPC Filling Station

Mar 2023 - Aug 2023 (5 months)

Supervised pump attendants and ensured accurate fuel dispensation. Resolved customer issues and managed shift scheduling. Ensured compliance with safety standards.

AT

Online Customer Service Representative

Ade Textile

Jan 2021 - Dec 2022 (1 year 11 months)

Attended to customer inquiries via WhatsApp and other online platforms. Managed order placements and provided post-purchase support. Promoted new arrivals and upsold products during conversations.

Education

Degrees, certifications, and relevant coursework

Lagos State University logoLU

Lagos State University

Bachelor of Arts, English Language

Completed a Bachelor of Arts in English Language. The curriculum focused on developing strong communication, analytical, and critical thinking skills.

Tech stack

Software and tools used professionally

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