Grace Ayoola
@graceayoola
Dynamic professional with expertise in customer service and sales management.
What I'm looking for
I am a dynamic and result-driven professional with hands-on experience in customer service, sales, and management within the oil & gas and retail sectors. My excellent communication skills and customer relationship management abilities have allowed me to effectively lead teams and drive results. I am passionate about marketing and eager to bring innovative ideas into the automobile industry.
In my recent role as a Manager at A World Oil and Gas, I oversaw daily operations, coordinated staff, and ensured smooth service delivery. I implemented inventory control and customer service strategies that enhanced operational efficiency. My previous experience as a Supervisor at NNPC Filling Station involved supervising pump attendants, resolving customer issues, and ensuring compliance with safety standards, which further honed my leadership skills.
Throughout my career, I have consistently contributed to achieving sales targets and enhancing customer satisfaction. My background as an Online Customer Service Representative and Sales Representative has equipped me with the skills to engage customers effectively and promote products successfully. I am committed to leveraging my experience to make a significant impact in my next role.
Experience
Work history, roles, and key accomplishments
Manager
A World Oil and Gas
Oct 2024 - Mar 2025 (5 months)
Oversaw daily operations, coordinated staff, and ensured smooth service delivery. Implemented inventory control and customer service strategies. Maintained records and provided reports to upper management.
Supervisor
NNPC Filling Station
Mar 2023 - Aug 2023 (5 months)
Supervised pump attendants and ensured accurate fuel dispensation. Resolved customer issues and managed shift scheduling. Ensured compliance with safety standards.
Online Customer Service Representative
Ade Textile
Jan 2021 - Dec 2022 (1 year 11 months)
Attended to customer inquiries via WhatsApp and other online platforms. Managed order placements and provided post-purchase support. Promoted new arrivals and upsold products during conversations.
Sales Representative
The Place Gadget and Electronics
Jan 2018 - Dec 2019 (1 year 11 months)
Engaged customers and provided product recommendations. Handled sales transactions and restocked shelves. Contributed to monthly sales targets through effective customer interaction.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Bachelor of Arts, English Language
Completed a Bachelor of Arts in English Language. The curriculum focused on developing strong communication, analytical, and critical thinking skills.
Availability
Location
Authorized to work in
Job categories
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