Google Nume
@googlenume
Client-focused Virtual Assistant skilled in customer support, scheduling, and social media management.
RomaniaWhat I'm looking for
I am a dedicated virtual assistant with strong experience in customer support, scheduling, and social media management, delivering premium client experiences and accurate solutions.
As a self-employed Hair Stylist & Client Coordinator (2018–2025), I managed appointments, served 10+ clients daily, and handled my online presence across social platforms using Canva and Instagram, demonstrating strong organization and multitasking.
Previously, I worked as a Customer Support Representative at ING (2015–2017) for the private pensions department, maintaining client satisfaction above 90% through timely and accurate support via phone and email.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Self-employed
Jan 2018 - Present (7 years 8 months)
Provided virtual assistance including appointment management, client coordination, and social media content management, serving 10+ clients daily and maintaining high client satisfaction.
Customer Support Representative
ING
Jan 2015 - Jan 2017 (2 years)
Handled phone and email inquiries for the private pensions department, delivering accurate solutions and maintaining client satisfaction above 90%.
Education
Degrees, certifications, and relevant coursework
High School
High School Graduate, General Secondary Education
Completed secondary education as a high school graduate in Romania.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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