Glory Ukandu

Are you a small business owner, e-commerce entrepreneur, start-up founder or a busy professional struggling to keep up with customer service demands and administrative tasks? I’m here to help you streamline your operations and provide top-notch support to your customers—without the added stress.

As an experienced Customer Service Representative and Virtual Assistant, I specialize in offering responsive, high-quality support tailored to businesses like yours. Whether you need help managing customer inquiries, handling support tickets, providing live chat assistance, or assisting with your day-to-day administrative tasks, I’ve got you covered.

I’ve had the privilege of working with e-commerce brands, tech startups, coaches, and busy CEOs on site—helping them build long-term relationships with their customers while maintaining smooth and efficient back-office operations. My focus is on delivering personalized service that enhances customer experience and frees you up to focus on growing your business.

With a keen eye for detail and a proactive approach, I’ll ensure your customers feel heard, valued, and cared for, all while managing your administrative needs with precision.

My tools of choice include but not limited to Zendesk, Freshdesk, Trello, MailChimp, Get response, Kalviyo, HubSpot, Monday.com, Salesforce, Slack, Zoom, Calendly, Asana, Clickup, and Google Workspace, but I am always open to learning and adapting to your preferred systems.

Let’s work together to provide exceptional support and keep your business running smoothly—so you can focus on what matters most.

Warm regards,

Glory.