Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@gloryakujobi
I am a customer support specialist delivering 95% satisfaction and 20% faster response times.
NigeriaI am a detail-oriented customer support specialist with hands-on experience in front-desk and customer support roles, achieving a 95% customer satisfaction rate while handling high-volume inquiries via phone, email and in-person channels.
I improved inquiry processes by organizing FAQs and student forms, reducing wait times by 30%. I also supported orientation efforts that contributed to a 20% increase in successful registrations and coordinated with departments to cut follow-up visits by 40%.
I bring CRM experience (Zendesk, Freshdesk, HubSpot) and strong Google Workspace skills, plus accurate payment processing (handling ₦1,000,000 daily sales with zero errors). I hold a Virtual Assistance certificate and prioritize empathy, clear communication, and measurable customer experience improvements.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Bayelsa Medical University
Dec 2024 - Present (11 months)
Handled 30+ student and visitor inquiries weekly, maintaining a 95% satisfaction rate and reducing front-desk wait time by 30% through organized FAQs and forms. Coordinated with academic and IT departments to resolve recurring issues, decreasing follow-up visits by 40% and supporting a 20% increase in successful course registrations.
Everlasting Feasts
Jan 2021 - Oct 2023 (2 years 9 months)
Assisted an average of 60 customers daily and achieved a 90% satisfaction rate, improving table turnover by 15% and reducing customer wait time by 20%. Processed payments handling over ₦1,000,000 in daily sales with zero errors and coordinated with kitchen staff to resolve order issues quickly.
Degrees, certifications, and relevant coursework
NUCompleted studies at Nnamdi Azikiwe University in Anambra, Nigeria, with completion in December 2023.
Software and tools used professionally
NigeriaYou can contact Glory and 90k+ other talented remote workers on Himalayas.
Message Glory
JNjennifer Nebo
Customer Support Specialist, Digital Exchange Academy
ISIbukun Shobola
Customer Support Representative, Top of the Mountain
JNJoy Nwachukwu
Virtual Assistant / Cust. Support, Blueminds International Academy
DUDivine Umeizu
Customer Support Representative, Remote
Adedoyin Osho
Customer Support Representative (Intern), Benin Electricity Distribution Company
Chinelo Chikezie
Customer Support / Virtual Assistant, Freelance
YYYusuf Yusuf
Customer Service Representative, Adeoti Limited Liability Company
OLivia Nwokoma
Customer Service Associate, Infuse Groups
Ibraheem Olajide Alawode
Customer Service Representative, MANI
OEOmolabake Tomiwa Esho
Customer Service Representative, FoodCo Nigeria Ltd
