Glen Johnson
@glenjohnson
I am a Technology Solutions Manager reducing costs through automation, improving workflows, and ensuring ad-tech compliance.
What I'm looking for
I am a Technology Solutions Manager with six years' experience streamlining systems, tech and processes to drive client growth and efficiency, including cutting operational costs by 60% through automation and API-led solutions. I routinely troubleshoot and optimise ad-tech stacks—GA4, Adobe Analytics, GTM, Tealium, DV360—and use verification tools such as IAS, MOAT, and DoubleVerify to protect campaign investments.
I build and scale cross-functional workflows, introduce tools like JIRA to reduce errors, and create QA documentation and automation to meet SLAs. I mentor teams, improve onboarding and trafficking via CM360 and Flashtalking, and champion inclusive initiatives, having led a team nominated for a British LGBT Award.
Experience
Work history, roles, and key accomplishments
Technology Solutions Manager
Havas Media Group
Mar 2021 - Present (4 years 6 months)
Streamlined campaign operations and introduced automation via Google APIs, slashing trafficking costs by 60% while improving SLA compliance. Troubleshot GTM, Tealium, GA4 and Adobe Analytics and created QA documentation and JIRA workflows to accelerate deliverables.
Advertising Operations Executive
Havas Media Group
May 2019 - Mar 2021 (1 year 10 months)
Reduced trafficking costs by 60% through automation and Google API initiatives and introduced JIRA to reduce errors and improve SLA delivery. Scaled team knowledge-sharing with templates, trackers and training to improve cross-functional campaign workflows.
Head Barista
Costa Coffee
Jun 2017 - Apr 2018 (10 months)
Managed a team of 6, led hiring and training, and reduced waste by 45% through signage and process changes that improved cost control. Built customer relationships to drive repeat business and supported daily operations and scheduling.
Education
Degrees, certifications, and relevant coursework
University of Hertfordshire
Bachelor of Science, Pharmacology
2012 - 2015
Grade: 2:1
Completed a Bachelor of Science in Pharmacology with a 2:1, including a dissertation on alterations in choline acetyltransferase and calbindin immunoreactivity in MPTP-treated common marmosets relevant to Parkinson's disease.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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