Open to opportunities

Glen Johnson

@glenjohnson

I am a Technology Solutions Manager reducing costs through automation, improving workflows, and ensuring ad-tech compliance.

United Kingdom

Message

What I'm looking for

I'm seeking a role where I can lead technology solutions and automation to reduce costs, improve workflows, and scale ad-tech operations within a collaborative, compliance-focused team.

I am a Technology Solutions Manager with six years' experience streamlining systems, tech and processes to drive client growth and efficiency, including cutting operational costs by 60% through automation and API-led solutions. I routinely troubleshoot and optimise ad-tech stacks—GA4, Adobe Analytics, GTM, Tealium, DV360—and use verification tools such as IAS, MOAT, and DoubleVerify to protect campaign investments.

I build and scale cross-functional workflows, introduce tools like JIRA to reduce errors, and create QA documentation and automation to meet SLAs. I mentor teams, improve onboarding and trafficking via CM360 and Flashtalking, and champion inclusive initiatives, having led a team nominated for a British LGBT Award.

Experience

Work history, roles, and key accomplishments

Current

Technology Solutions Manager

Current

Havas Media Group

Mar 2021 - Present (5 years 3 months)

Streamlined campaign operations and introduced automation via Google APIs, slashing trafficking costs by 60% while improving SLA compliance. Troubleshot GTM, Tealium, GA4 and Adobe Analytics and created QA documentation and JIRA workflows to accelerate deliverables.

GA4 Adobe Analytics DV360)Google Tag Manager Tealium Flashtalking Jira DV360

Advertising Operations Executive

Havas Media Group

May 2019 - Mar 2021 (1 year 10 months)

Reduced trafficking costs by 60% through automation and Google API initiatives and introduced JIRA to reduce errors and improve SLA delivery. Scaled team knowledge-sharing with templates, trackers and training to improve cross-functional campaign workflows.

Flashtalking Jira GTM Adobe Analytics Campaign Trafficking

Head Barista

Costa Coffee

Jun 2017 - Apr 2018 (10 months)

Managed a team of 6, led hiring and training, and reduced waste by 45% through signage and process changes that improved cost control. Built customer relationships to drive repeat business and supported daily operations and scheduling.

People Management Training Recruitment Scheduling Customer Service Time Management Conflict Resolution

Education

Degrees, certifications, and relevant coursework

University of Hertfordshire

Bachelor of Science, Pharmacology

2012 - 2015

Grade: 2:1

Completed a Bachelor of Science in Pharmacology with a 2:1, including a dissertation on alterations in choline acetyltransferase and calbindin immunoreactivity in MPTP-treated common marmosets relevant to Parkinson's disease.