Gökçe Duran
@gkeduran
Quality analyst and training specialist focused on content safety, process optimization, and team development.
What I'm looking for
I am a dedicated quality analyst and training specialist with extensive experience in content moderation, ads evaluation, and onboarding. I monitor short video and livestream content quality, produce inspection reports, and collaborate with cross-functional teams to secure community ecosystems.
At TikTok I analyze data, surface issues, handle escalations, and help develop quality inspection standards to continuously optimize processes and systems. Previously, I built and delivered training programs at Conectys, tracking progress and closing competency gaps through targeted learning interventions.
My background includes freelance ads rating and content moderation roles where I ensured legal compliance and updated operational standards in coordination with supervising departments. I have hands-on experience planning, preparing materials, and translating complex concepts into accessible training for new hires.
I prioritize clear communication, problem-solving, and measurable improvement in content safety and operational efficiency. I seek roles where I can apply my training and quality expertise to strengthen content governance and team capabilities.
Experience
Work history, roles, and key accomplishments
Monitored international short video and livestream content quality, performed data analysis, documented issues and produced quality inspection reports to ensure community safety and compliance.
Ads Quality Rater
Welocalize
Apr 2023 - Present (2 years 9 months)
Evaluated ad content for relevance and policy compliance as a freelance ads rater, providing assessments to improve ad quality and targeting.
Training Specialist
Conectys
May 2021 - Mar 2024 (2 years 10 months)
Prepared, conducted and evaluated training programs for new hires, tracked progress via databases and developed learning plans to close competency gaps during company expansion.
Content Moderator
Conectys
May 2020 - May 2021 (1 year)
Ensured content safety for short video and livestream products, maintained community content security standards and coordinated with teams to address violations.
Personal Tutor
Wall Street English
Aug 2015 - Nov 2018 (3 years 3 months)
Delivered introductory lessons, guided students through speaking center courses and provided personalized feedback and coaching to support learning goals.
Call Center Representative
TV8
Jan 2015 - Apr 2015 (3 months)
Handled customer inquiries and troubleshooted issues, delivering effective solutions and maintaining service quality during the call center internship.
Education
Degrees, certifications, and relevant coursework
Istanbul University
Bachelor's Degree, Journalism
2011 - 2015
Completed a Bachelor's degree in Journalism at Istanbul University with coursework related to content management and community security.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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