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Giusi User

@giusiuser

Senior project and program leader driving data-backed productivity improvements.

Italy
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What I'm looking for

I’m looking to lead cross-country productivity or energy programs where I can combine governance, budgeting, and continuous improvement with strong stakeholder leadership—turning data into executive decisions and measurable value.

I’m a Senior Project & Program Leader with 10+ years of experience in multinational environments. I lead complex, cross-country initiatives from strategy to execution, turning data into executive-level decisions and scalable programs.

In my current role as West Europe Project Manager – Productivity & Energy, I drive regional governance across 11 cross-country productivity and energy programs. I own prioritization, budgeting, and financial performance, delivering $5.1M in annual savings while coordinating country teams, leadership stakeholders, and external partners.

Previously, as a Continuous Improvement Lead, I used data analysis and lean tools (DMAIC, MOS, SMED, and more) to increase facilities and offices efficiency. I built governance for 5S and Root Cause Analysis in 6 facilities and 3 offices, and partnered with HR to design skills and capability frameworks, coaching, and role-based progression paths.

I’ve also led day-to-day operations as a Refinery Manager and supported process performance as a Process and Project Engineer. From KPI monitoring and maintenance planning to SOP creation and quality compliance, my systems-thinking approach keeps performance improving, people growing, and execution dependable.

Experience

Work history, roles, and key accomplishments

BS

Refinery Manager

Bunge Italia Spa

Jul 2018 - Aug 2020 (2 years 1 month)

Led daily operations for three production lines and supervised a 15-person team, optimizing problem-solving and decision-making. Monitored KPIs, managed annual business plans and monthly budgets, planned maintenance activities, and ensured compliance with quality standards.

BS

Process and Project Engineer

Bunge Italia Spa

Oct 2016 - Jun 2018 (1 year 8 months)

Built technical knowledge of production processes and monitored/reported key metrics through periodic reporting and presentations. Contributed to process and people safety by creating SOPs.

Education

Degrees, certifications, and relevant coursework

LP

Lean Prove

Lean Six Sigma Black Belt, Lean Six Sigma

Earned Lean Six Sigma Black Belt certification (Lean Prove, Florence) in March 2023.

Bologna Business School logoBS

Bologna Business School

Operations Management, Operations Management

Completed an Operations Management program at Bologna Business School in April 2020.

Università degli Studi di Palermo logoUP

Università degli Studi di Palermo

Master’s Degree in Chemical Engineering, Chemical Engineering

Grade: 110/110 cum laude

Completed a Master’s Degree in Chemical Engineering at Università degli Studi di Palermo, achieving 110/110 cum laude (March 2016).

Università degli Studi di Palermo logoUP

Università degli Studi di Palermo

Bachelor’s Degree in Chemical Engineering, Chemical Engineering

Completed a Bachelor’s Degree in Chemical Engineering at Università degli Studi di Palermo (March 2013).

Tech stack

Software and tools used professionally

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