Open to opportunities

Giuliana Dong

@giulianadong

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Finance professional with expertise in billing and accounts receivable management.

United Kingdom

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What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and the chance to optimize financial processes.

I am a finance professional with over 10 years of experience specializing in billing operations, accounts receivable, and collections management. My expertise includes contract review, credit control, and ensuring compliance with financial standards such as IFRS and UK GAAP. I have a proven track record of optimizing processes to reduce overdue accounts and enhance billing accuracy across multi-currency financial operations.

In my most recent role as Accounts Receivable Coordinator/Manager at REN CleanSkincare, I successfully managed the end-to-end financial operations during a significant migration project, achieving a 20% improvement in reconciliation accuracy. I led a team of three, collaborated with cross-functional teams, and implemented automated solutions that improved cash flow visibility and reduced processing times. My ability to integrate CRM and billing software with ERP systems has been instrumental in streamlining billing cycles and improving customer support processes.

Fluent in Italian and experienced in working with diverse teams, I am passionate about driving financial compliance and supporting revenue management goals. I am immediately available for new opportunities where I can leverage my skills to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Accounts Receivable Coordinator/Manager

REN CleanSkincare (Part of Unilever Group)

Jun 2021 - Apr 2025 (3 years 10 months)

Managed end-to-end financial operations during the migration from Oracle to NetSuite, driving a 20% improvement in reconciliation accuracy and efficiency. Supervised a team of three direct reports, overseeing daily AR operations and performance reviews. Enhanced cash management processes by automating payments and reconciliation, reducing processing time by 30%.

Oracle NetSuite Salesforce Financial Reporting Compliance Cash Management Accounts Receivable Team Leadership Process Improvement

Life & Career Coach

Shaw Trust

Jul 2023 - Jun 2024 (11 months)

Developed personalized coaching programs, boosting clients' confidence and resilience to achieve professional goals. Mentored individuals from diverse backgrounds, fostering positive outcomes and growth. Facilitated workshops on resilience, communication, and stress management, enhancing clients' skills in navigating personal and professional challenges.

Coaching Mentoring Facilitation Resiliency Communication Skills Career Development Client Management Program Development

Senior Credit Controller and Project Lead

Clarins UK

Jan 2020 - Jun 2021 (1 year 5 months)

Led the modernization of credit control processes during the migration from JD Edwards to Oracle, improving cash flow management and reducing overdue accounts by 15%. Managed a high-value portfolio, including key accounts with major retail clients like Boots, Harrods, and Amazon. Implemented automated reconciliation solutions for multi-currency transactions, improving reporting accuracy by 20%.

Project Management Oracle Cash Flow Management Stakeholder Management AR Analysis

Accounts Receivables Assistant

Stella McCartney

Oct 2018 - Jan 2020 (1 year 3 months)

Played a pivotal role in the finance transition from AS400 and JD Edwards to Microsoft 365 Business Central, ensuring smooth data migration and system integration. Managed full-cycle AR, including billing, credit control, and reconciliations, optimizing financial processes for the Italian division. Led the implementation of electronic data interchange (EDI) systems, significantly improving invoici

AS400 system Accounts Receivable Billing Reconciliations EDI Invoicing Data Migration System Integration

Finance & Payroll Specialist

Lease Plan S.p.A.

Aug 2015 - Oct 2018 (3 years 2 months)

Managed the end-to-end payroll process for over 300 employees, ensuring compliance with Italian payroll regulations and multi-currency transactions. Collaborated with the finance and IT teams on the integration of SAP, enhancing financial reporting and operational efficiency. Developed and implemented a new payroll reconciliation process that reduced processing time by 20%.

Payroll Management SAP Financial Reporting Payroll Reconciliation Cash Flow Forecasting HR Software Stakeholder Management Compliance

Education

Degrees, certifications, and relevant coursework

Association of Chartered Certified Accountants

Part Qualified, Accounting

Pursuing professional qualification in accounting. This program covers various aspects of financial reporting, auditing, and taxation, preparing for a career in finance.

Microsoft Certified

Certification, Data Analysis

Completed a certification in data analysis using Microsoft Power BI. This involved learning to transform, model, and visualize data to generate business insights.

Tor Vergata University of Rome

Master’s Degree (MSc.), Business Administration, Consulting, and Auditing

Obtained a Master’s degree focusing on Business Administration, Consulting, and Auditing. This program provided in-depth knowledge of business management, financial consulting, and auditing practices.

MBF Institute

Advanced Certification, International Holistic Lifestyle & Nutrition

Completed an advanced certification in International Holistic Lifestyle & Nutrition. This program focused on holistic approaches to health and wellness.

Corporate Finance Institute (CFI)

CPD Course, Finance

Completed an advanced course in Excel for Finance Professionals. This enhanced skills in financial modeling, data analysis, and reporting using Excel.