Gissy Alphonsa V S
@gissyalphonsavs
Results-oriented data and operations specialist optimizing Trading & Supply data processes.
IndiaWhat I'm looking for
I am a results-oriented operations and data specialist with over 9 years of experience in Trading & Supply (T&S) data domains, focused on process optimization, automation and knowledge transfer. I have led company-code migrations, driven projects like Yellowstone and Black Panther, and delivered measurable improvements in WONA and non-trade product processes while maintaining SOX controls.
I excel at training and onboarding, cross-team collaboration, and resolving complex system and stakeholder issues, with hands-on experience in ERP systems, DEX support, KPI analysis and bulk process activities such as Sanctions and ECL. I bring a practical, improvement-driven approach and a track record of awards for project delivery and process excellence.
Experience
Work history, roles, and key accomplishments
SLOps Spec - T&S Data-Products
Shell India Markets Private Limited
Oct 2023 - Present (2 years 3 months)
Led process improvements, internal/external audits, and training for Products WONA and Non-Trade processes; managed projects (Yellowstone, Black Panther) and supported KPI analysis and sanctions bulk activities to improve operational efficiency.
SLSenior Data Analyst - HM
Shell India Markets Private Limited
Sep 2020 - Sep 2023 (3 years)
Managed WONA counterparty processes and company code migration, maintained SOX controls, led automation and documentation initiatives, and delivered training to new joiners to standardize operations.
Analyst Data - HM
Shell India Markets Private Limited
Nov 2016 - Aug 2020 (3 years 9 months)
Supported plant, storage location, calendar and trading location creations for aviation, marine and retail; contributed automation ideas and participated in ECL project testing for large bulk item sets.
Customer Service Executive
Air India
Nov 2015 - Oct 2016 (11 months)
Assisted passengers with baggage, documentation and boarding issues, tracked and resolved baggage using WorldTracer, and managed unaccompanied minors to ensure safe travel.
Customer Service Executive
Bhadra International for British Airways
Jan 2014 - Dec 2014 (11 months)
Handled passenger inquiries, resolved mishandled baggage via WorldTracer, and managed unaccompanied minors during arrivals and departures.
Education
Degrees, certifications, and relevant coursework
Frankfinn Institute of Airhostess Training
Diploma, Hospitality and Aviation Services
2012 - 2013
Undertook vocational training in airhostess duties, travel management, ground handling, first aid, and in-flight services during 2012–2013.
Justice Basher Ahmed Sayed College for Women
Bachelor of Commerce, Commerce
2009 - 2012
Completed a Bachelor of Commerce (Corporate Secretaryship) program focused on commerce and company law subjects from 2009 to 2012.
Availability
Location
IndiaAuthorized to work in
Job categories
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