Vincent John
@vincentjohn2
Results-oriented Project Manager with expertise in IT operations.
IndiaWhat I'm looking for
I am a highly motivated and results-oriented Project/Process Manager with extensive experience in IT operations, regulatory compliance, and process automation. I have a proven ability to manage complex projects, streamline workflows, improve operational efficiency, and deliver exceptional client satisfaction. My passion lies in bridging the communication gap between business needs and technical solutions, driving process improvements and innovation.
Throughout my career, I have successfully managed critical IT projects, ensuring compliance and client satisfaction. I have automated key processes, significantly reducing manual errors and enhancing efficiency. My leadership and stakeholder engagement skills have enabled me to facilitate successful project outcomes, while my analytical and problem-solving abilities contribute to organizational success in dynamic IT environments.
Experience
Work history, roles, and key accomplishments
Senior Manager Operations
FIS Global Business Solutions India Pvt. Ltd.
Dec 2009 - May 2025 (15 years 5 months)
Responsible for ensuring compliance with regulatory mandates, managing client escalations, and implementing process improvements. Oversaw data management, led automation initiatives, and facilitated stakeholder meetings to align project objectives. Enhanced operational efficiency and minimized client risk through process re-engineering.
Senior Associate OTC Derivatives Documentation
GlobeOp Financial Services
Sep 2006 - Dec 2009 (3 years 3 months)
Managed OTC product documentation ensuring accuracy and regulatory compliance. Verified trades using Kondor software and performed DTCC deal validation. Gathered project requirements and provided feedback for enhancements in in-house applications.
Bank Assurance Officer
ICICI Prudential
Feb 2006 - Feb 2006 (0 months)
Generated leads for insurance products through bank walk-ins and presentations. Motivated the sales team to increase insurance leads and conducted market research to understand customer expectations.
Education
Degrees, certifications, and relevant coursework
DVDevi Ahilya Vishwa Vidyalaya
Master of Business Administration, Business Administration
2002 - 2005
Completed an MBA with a focus on Marketing and Finance, gaining insights into business strategies, financial management, and market analysis.
RVRani Durgavati Vishwavidyalaya
Bachelor of Commerce, Commerce
2002 - 2002
Earned a Bachelor of Commerce degree, providing a solid foundation in commerce, accounting, and business principles.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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