Giselle User
@giselleuser1
Motivated law and security diploma holder with customer-service and bylaw enforcement experience.
What I'm looking for
I am a motivated Law and Security diploma graduate with hands-on experience in bylaw enforcement, customer service, and retail operations. I combine attention to detail with strong interpersonal skills developed in community safety and client-facing roles.
At Oshawa Municipal By-Law I enhanced community safety through patrols, issuing warnings and citations, and maintaining accurate enforcement records. I supported court processes and reviewed permit applications to ensure compliance for events and construction.
In retail and service roles I managed cash handling, resolved customer complaints, and supervised store operations as a Key Holder at Payless, improving accuracy and customer satisfaction. As a Service Coordinator I served as a primary client contact, managed high volumes of requests, and maintained service records to ensure timely delivery.
I bring strong problem anticipation and resolution, decision-making, and team-building abilities, and I am proficient with Microsoft Office. I seek to apply my regulatory knowledge, customer-relations strengths, and administrative skills to contribute to a safety, service, or compliance-focused team.
Experience
Work history, roles, and key accomplishments
Key Holder
Payless
Aug 2011 - Jun 2013 (1 year 10 months)
Managed daily cash handling and store operations, ensuring transaction accuracy and preventing losses while resolving customer complaints to improve satisfaction and loyalty.
Service Coordinator
Melanie Lynn
Oct 2010 - Jun 2013 (2 years 8 months)
Served as primary client contact managing high volumes of service requests, maintaining accurate service records, and resolving issues to ensure timely delivery and client satisfaction.
Bylaw Enforcement Officer Intern
Oshawa Municipal By Law
Apr 2010 - Jun 2010 (2 months)
Patrolled neighborhoods and enforced local bylaws, maintaining accurate enforcement records, issuing warnings/citations, and supporting transparent violation tracking for community safety.
Education
Degrees, certifications, and relevant coursework
Durham College
Diploma, Law and Security
Completed a Diploma in Law and Security covering law enforcement foundations, criminology, corrections, and related subjects.
Holy Name Convent
Secondary Certificate, Modern Studies
Completed Modern Studies with six CXC passes covering a range of secondary-level subjects.
Availability
Location
Authorized to work in
Job categories
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