Open to opportunities

Amanjot Jattana

@amanjotjattana

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Loss Prevention Officer with 3 years' security and customer-service expertise.

Canada

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What I'm looking for

I seek a role in loss prevention or security that values procedural rigor, team training, clear communication, and opportunities to reduce shrinkage and improve customer safety.

I am a Loss Prevention Officer with three years of focused experience in security, CCTV monitoring, inventory auditing, and incident reporting, who consistently reduces shrinkage while supporting profitable sales and a safe customer environment.

I bring frontline retail management experience from Walmart and multiple security specialist roles, strong documentation and training capabilities, and certifications in security and first aid; I prioritize clear communication, procedural compliance, and measurable loss-prevention outcomes.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Manager

Current

Walmart

Mar 2023 - Present (2 years 7 months)

Manage customer and associate support, ensure safety and emergency protocols, and oversee transactions and register accuracy while promoting company programs to drive sales and service quality.

Retail Operations Customer Support Cash Handling Training Team Coordination

Security Specialist

Star Security Services

Dec 2022 - Oct 2023 (10 months)

Performed access control, patrols, incident documentation, and emergency communication while training new personnel to maintain consistent security protocols and deter threats.

Access Control Patrol Emergency Response Report Writing Staff Training

Security Specialist

ASP Security Inc

Oct 2019 - Dec 2022 (3 years 2 months)

Executed access control and patrol duties, maintained detailed incident reports, and coordinated with emergency services to address trespassing and criminal activity.

Access Control Incident Reports Trespass Management Patrol Documentation

Front Desk Assistant

First Service Residential

Jul 2021 - Jul 2022 (1 year)

Greeted visitors, managed front desk operations, monitored CCTV and alarms, and prepared incident reports to enhance tenant relations and property safety.

Visitor Relations Incident Reports Property Patrols Communication Documentation

Immigration Filing Officer

Golden Services

May 2017 - Jan 2020 (2 years 8 months)

Assessed applicant eligibility, prepared and submitted immigration applications, verified documents, and maintained organized case files while communicating with clients.

Client Communication Case Management Record keeping