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Gildas Dousset

@gildasdousset

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Leader w/ 10 yrs of Strategic Operations, Communications, and Workplace Experience. Fluent French.

United States

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What I'm looking for

Contribute to a dynamic Workplace/People team, leveraging my skills to foster positive workplace cultures and drive organizational success.

Result-oriented Workplace Experience leader with M.S. in Business Management, Marketing, and Related Support Services, and a proven track record of developing and executing strategic workplace solutions.

Possessing a global mindset and a deep understanding of employee needs, I excel at creating high-performing work environments. Experienced in driving workplace strategy as a key component of company culture, utilizing a multi-lens approach encompassing HR, Marketing, and leadership.

Proven ability to optimize relationships with stakeholders, manage budgets, and lead diverse teams to deliver exceptional employee experiences. Skilled in driving organizational change and fostering a culture of innovation.

Willing to relocate and travel.

Experience

Work history, roles, and key accomplishments

Current

Media Assistant

Current

PaulRubioTravel.com

Sep 2009 - Present (15 years 9 months)

- Collaborated to content development for prestigious travel publications, managing timelines, client relationships, and logistics for successful editorial features.
- Managed travel logistics and conducted comprehensive destination research, gathering information on luxury accommodations, bespoke activities, cultural experiences, and logistical considerations.

Travel Reports Writing Editing Logistics Coordination Marketing Communication

Workplace Experience Manager

OpenView Venture Partners

Feb 2019 - Jan 2022 (2 years 11 months)

Spearheaded strategic communication initiatives to cultivate a collaborative environment among internal stakeholders (employees and C-Suite executives) and external partners (portfolio companies, investors, vendors), leading to a 30% increase in internal activities and a positive ROI.

Stakeholder Management Employee Engagement Event Planning Onboarding Internal Communications People Ops Strategic Communications Program Management

Lifestyle Manager

Auberge Resorts Collection

Aug 2018 - Feb 2019 (6 months)

Hired, trained, and coached over 50 team members in 3 months, ensuring alignment with brand values and Forbes Achieved a 15% increase in staff satisfaction and retention by implementing targeted employee engagement initiatives, including streamlined onboarding processes and regular team-building activities. This contributed to a 10% improvement in overall resident satisfaction.

Team Management Investigation Compliance Onboarding Efficiency Employee Engagement

Public Relations & Marketing Generalist

W Hotels

May 2017 - Aug 2018 (1 year 3 months)

Developed and executed comprehensive communication campaigns that enhanced media coverage by 15%, elevated hotel visibility by 20%, and drove a remarkable 35% increase in event attendance.
Developed and executed targeted marketing campaigns tailored to elevate the guest experience for VIP, business, and repeat clientele, successfully increasing guest satisfaction by 18% in Q1

Outreach Event Planning Social Media Management Public Relations Marketing Campaigns

Guest Experience Manager

W Hotels

Jan 2016 - May 2017 (1 year 4 months)

Managed union and non-union employees across two outlets, fostering a positive and collaborative work environment through effective performance reviews and targeted training programs, leading to a significant boost in team productivity, allowing them to better serve guests.
Developed and executed targeted marketing programs for VIP, business, repeat, and special occasion guests.

Performance Reviews Team Management Employee Relations Conflict Resolution Training Internal Communications VIP

Talent Coach

Marriott International

Aug 2015 - Jan 2016 (5 months)

Executed in-house VIP protocol specially designed for high-profile accounts such as celebrities, VIP guests, and key business travelers for W Boston Hotel, a luxury four-star property.

Compliance Training Standards Alignment Strategic Communications

Education

Degrees, certifications, and relevant coursework

University of Florida

Master of Science - MS, Business, Management, Marketing, and Related Support Services

Grade: 3.6

Relevant coursework: Global Strategic Management, Organizational Behavior, Human Capital Analysis, Int’l Marketing, Strategic Marketing Management, Law, Ethics & Organizations.

Florida International University

Bachelor of Arts , International Relations

Grade: 3.9

summa cum laude, relevant coursework: African Development, Sub-Saharan African Politics, U.S. Foreign Policy, World Organizations, International Political Economy, Comparative World Politics.