Gift Uchechi Chukwuma
@giftuchechichukwuma
Detail-oriented professional passionate about customer service excellence.
NigeriaWhat I'm looking for
I am a highly motivated and detail-oriented professional with a strong passion for delivering excellence in every task I undertake. My journey in the field of customer service has equipped me with dynamic strategies and strong communication skills, which I apply to contribute meaningfully to organizational success. I believe in upholding corporate vision and values, ensuring that my work aligns with the goals of the organization.
Throughout my career, I have gained valuable experience in various roles, including as a Caller at TALK2UCHE, where I provide emotional support and guidance to clients. My previous positions as a Receptionist/Secretary and Shop Manager have honed my ability to manage operations effectively, coordinate administrative duties, and enhance customer engagement. I am committed to continuous personal and professional development, always eager to learn and adapt to new challenges.
Experience
Work history, roles, and key accomplishments
Caller
TALK2UCHE
Jan 2024 - Present (1 year 5 months)
Professionally engages clients through private calls, offering emotional support, guidance, and a listening ear to improve their well-being.
Receptionist/Secretary
New Era Secondary School
Jan 2023 - Jan 2024 (1 year)
Managed front desk operations, coordinated administrative duties, scheduled meetings, and ensured effective communication between staff and visitors.
Shop Manager
Timubakason Betking
Jan 2018 - Jan 2019 (11 months)
Supervised daily shop operations, improved customer engagement, handled transactions, and ensured a smooth workflow within the establishment.
Education
Degrees, certifications, and relevant coursework
FOFederal Polytechnic Oko
Higher National Diploma, Mass Communication
2019 - 2021
Completed a Higher National Diploma (HND) in Mass Communication, focusing on advanced communication strategies, media ethics, and practical skills in journalism and public relations.
FOFederal Polytechnic Oko
National Diploma, Mass Communication
2016 - 2018
Achieved a National Diploma (ND) in Mass Communication, gaining foundational knowledge in media studies, communication theories, and practical skills in media production.
Union Secondary School
West African Examination Council
2010 - 2010
Completed secondary education and obtained the West African Examination Council (WAEC) certification, demonstrating proficiency in various subjects.
Awada Primary School
First School Leaving Certificate
2005 - 2010
Received a testimonial equivalent to the First School Leaving Certificate (FSLC), marking the completion of primary education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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