Kaila Marie Yancha

I am a motivated BS Tourism Management graduate with practical internship experience in airport operations and strong customer-service skills. I bring organizational ability, adaptability, and clear communication developed through academic training and targeted seminars.

During my pre-professional internship at Clark International Airport with Clark Airport Support Services Corp., I gained hands-on exposure to airport operations and guest service processes. I have completed multiple cabin crew and hospitality-focused workshops that strengthened my knowledge of service standards and safety protocols.

I am service-oriented and eager to contribute to a dynamic team, applying leadership, responsibility, and computer literacy to enhance guest experiences. My training includes restaurant and bar SOPs, quality service modernization in hotels and resorts, and food and beverage industry overviews.

I seek to start my professional career in hospitality or aviation service roles where I can continue learning, support operational excellence, and deliver consistent, high-quality customer service.