At DIGI Media, I responded to customer inquiries by email, phone, in person, and through CRM tools, sharing information about the company’s services.
I resolved customer issues and complaints, documented interactions, jobs, and payments, and escalated complex requests when needed. I also followed up after completed jobs and produced and edited documents in Microsoft Word and Excel.
At Bio Oil, I answered customer questions, recommended products, and handled concerns. At Maryken Schools, I supported classroom instruction and kept records of pupils’ work and attendance.
