Gift Chidozie
@giftchidozie
Customer-focused administrative and social media specialist driving e-commerce customer experience.
What I'm looking for
I am a dedicated administrative growth assistant and social media professional with over two years of combined experience in customer service, client relationship management, sales, and digital engagement. I have a proven record resolving inquiries, meeting targets, and delivering high-quality support in fast-paced environments.
In recent roles I developed and executed social media strategies, produced targeted content on short-term contracts, managed online communities, and analyzed metrics to optimize engagement. I combine hands-on community management with strong customer empathy to improve satisfaction and retention.
I am passionate about e-commerce customer experience and eager to contribute to teams that value excellent service, clear communication, and measurable growth. I bring reliability, responsiveness, and a readiness to learn tools like Zendesk, Gorgias, and Shopify support to enhance customer journeys.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Jandify Global
Nov 2024 - Present (1 year 2 months)
Developed and executed social media strategies that increased brand visibility and engagement; created content, managed schedules, and responded to community inquiries to strengthen customer relationships.
Social Media Content Producer
Nash Management Innovetor LLC
Nov 2025 - Nov 2025 (0 months)
Completed a one-week contract producing tailored social media content to boost brand presence and audience engagement, delivering the project on time and managing interactions.
Sales Agent
Transnet Financial
Feb 2020 - Oct 2020 (8 months)
Promoted financial products and explained credit options, managed repayments and resolved customer issues, achieving sales targets through personalized service and follow-ups.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Nekede
Higher National Diploma, Estate Management
2021 - 2022
Completed a Higher National Diploma in Estate Management at Federal Polytechnic Nekede between 2021 and 2022.
Availability
Location
Authorized to work in
Job categories
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