At ZELDEN FOODS LIMITED, I supported IT operations and digital brand communications. I resolved network, hardware, and software issues, contributing to a 15% reduction in operational downtime.
I supported Zoho and Bumpa implementation and helped improve endpoint security through updates, BitLocker, patching, and vulnerability scanning. I also created graphics, videos, website content, and social media materials using Canva and Adobe.
At the NATIONAL REFUGEE COMMISSION | NCFRMI, I managed more than 100 records and improved document retrieval efficiency by approximately 40%. My projects include deploying an osTicket platform and building an Active Directory lab with Windows Server.

