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hassan wale

@hassanwale

IT Manager at Clarity Education Limited who implemented Zoho CRM applicant tracking and developed three WordPress websites.

Nigeria

Message

At Clarity Education Limited, I implemented a centralized Zoho CRM system for tracking leads and student applications from initial enquiry through enrolment.

I also developed and maintained three organizational websites for Clarity Education, Cognity West Africa and Horizon Europe Nigeria using WordPress.

I configured ClickUp so managers could supervise staff and track tasks and activity. I also led daily IT operations and coordinated technical support.

I started at Clarity Education Limited as an IT Support Officer, resolving first- and second-level hardware, software and network issues and maintaining systems for daily use.

Experience

Work history, roles, and key accomplishments

IT Manager

Clarity Education Limited

Jan 2024 - Jan 2026 (2 years)

Implemented a centralized lead and student application tracking system in Zoho CRM and developed and maintained three organizational websites using WordPress. Led daily IT operations, coordinated technical support, and monitored system performance.

Zoho CRM WordPress ClickUp IT Operations Technical Support System Administration Performance Monitoring

IT Support Officer

Clarity Education Limited

Jan 2022 - Jan 2024 (2 years)

Resolved first- and second-level technical issues through hardware, software, and network troubleshooting. Maintained computers, software, and network functionality to support daily administrative activities.

hardware troubleshooting Software Troubleshooting Network Troubleshooting System Maintenance IT Support

Field Agent

Omnicom Limited

Feb 2019 - Sep 2019 (7 months)

Coordinated networking materials and delivery logistics to support deployment activities, maintaining communication between teams and ensuring required materials were available.

Logistics Coordination Communication Skills Networking Materials

Education

Degrees, certifications, and relevant coursework

Olabisi Onabanjo University

Bachelor of Science, Computer Science

2017 - 2022

Bachelor of Science in Computer Science from Olabisi Onabanjo University, Nigeria, from 2017 to 2022.

Olabisi Onabanjo University

Diploma, Data Processing

2016 - 2017

Diploma in Data Processing from Olabisi Onabanjo University, Nigeria, from 2016 to 2017.

Coursera

The Bits and Bytes of Computer Networking, Computer Networking

Completed professional development courses on Coursera, including Google's The Bits and Bytes of Computer Networking and Technical Support Fundamentals.