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Gia Landreneau

@gialandreneau

I coordinate high-volume claims, records, and time-sensitive operations with accuracy.

United States
Message

What I'm looking for

I'm looking for a fast-paced role where I can manage documentation, competing deadlines, and cross-team communication while improving processes and supporting accurate, compliant operations.

I'm currently managing a high-volume caseload at Farmers Insurance, reviewing claim documentation, investigating files, maintaining compliant electronic records, and coordinating with customers, repair facilities, and internal teams to support timely resolutions.

My background spans administrative support at PSG Communications and multi-agency dispatch operations with Lee's Summit, Pleasant Valley, and Independence Police Departments. I've maintained detailed records and logs, trained new hires, supported payroll and employee documentation, and improved communication workflows in fast-paced, deadline-driven environments.

Experience

Work history, roles, and key accomplishments

LD

Dispatcher and Trainer

Lees Summit Police Department

Oct 2023 - Apr 2026 (2 years 6 months)

Coordinate real-time, multi-agency operations ensuring accurate communication and rapid decision-making. Train and onboard new hires, providing structured guidance on systems, procedures, and communication standards.

PD

Dispatcher

Pleasant Valley Police Department

Nov 2022 - Oct 2023 (11 months)

Managed multi-agency dispatch operations supporting three police agencies, fire and EMS services while maintaining accurate documentation and coordinating cross-department communication to ensure operational continuity.

ID

Dispatcher

Independence Police Department

Feb 2022 - Oct 2022 (8 months)

Managed dispatch operations, ensuring accurate communication and rapid decision-making. Maintained accurate documentation and detailed logs while ensuring compliance with departmental reporting standards.

Education

Degrees, certifications, and relevant coursework

BS

Blue Springs High School

High School Diploma, General Studies

2016 - 2020

Completed high school education at Blue Springs High School from 2016 to 2020.

Tech stack

Software and tools used professionally

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