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Ghi UserGU
Looking for a job

Ghi User

@ghiuser1

Customer service advisor at BtoCall, supporting customers by phone and handling enquiries professionally.

France
Message

What I'm looking for

I'm looking for a role in remote customer support, a call centre, customer care, or administrative support where I can help customers and handle enquiries.

At BtoCall, I handled customer interactions by telephone, listened to requests, and communicated information clearly. I supported a positive customer experience in a customer service environment.

At Hôtel Le Morgane, I welcomed guests, managed check-in and check-out, and helped with reception enquiries and guest requests. My experience also includes hotel reception, night auditing, and hospitality service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

CCI Strasbourg

BTS, Commercial Unit Management

2013 - 2014

Completed a work-study programme with Lavibien, Strasbourg, as part of the BTS in Commercial Unit Management.

Tech stack

Software and tools used professionally

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