Open to opportunities

Shanya Aouni

@shanyaaouni

Message

Dynamic hospitality professional with diverse experience in customer service.

France

Message

What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

I'm a dedicated hospitality professional with experience in various roles within the restaurant and service industries. My journey began at KFC, where I honed my skills in customer service and food preparation. I then transitioned to Bobaddict, where I managed customer interactions and handled cash transactions, all while ensuring a welcoming atmosphere.

In addition to my restaurant experience, I worked at Sécuritas, where I was responsible for managing phone communications and visitor access. My role required a keen sense of organization and attention to detail, skills that I have developed further in my time as an auxiliary caregiver, assisting with daily living activities and ensuring the comfort of those I support.

Experience

Work history, roles, and key accomplishments

Current

Employé Restauration

Current

Bobaddict

Aug 2023 - Aug 2023 (0 months)

Responsible for customer service, handling transactions, and preparing various food items including waffles, pancakes, milkshakes, and bubble tea. Managed opening and closing procedures.

Customer Service Time Management Teamwork Communication Problem Solving Multitasking

Hôtesse d'accueil

Etablissement Français du Sang - Sécuritas

Aug 2023 - Apr 2024 (8 months)

Managed the telephone switchboard, answered calls, and relayed messages. Responsible for visitor management and access badge distribution.

Communication Multitasking Customer Service Organizational Skills Problem Solving

Auxiliaire de vie

Sibienchemoi / Sous mon toit

Apr 2021 - Apr 2023 (2 years)

Provided assistance with daily living activities including planning, cleaning, dressing, and medication management. Organized meetings and facilitated recreational activities.

Planning Medication Management Communication Time Management Empathy