Ghita Chkouri
@ghitachkouri
I support customers and improve digital experiences through clear, responsive communication.
MoroccoWhat I'm looking for
I'm currently supporting EasyJet Holidays customers by managing bookings, resolving issues, and helping create smooth, positive holiday experiences for British travellers.
Previously, I moderated digital content at Majorel, assessing content against platform policies, supporting users, identifying emerging risks, and training new arrivals. My background also includes sales advising at Dawiya Shop and teaching English at Établissement AMJAD, where I strengthened my customer communication, conflict resolution, and teamwork skills.
Experience
Work history, roles, and key accomplishments
Agent Service Client
EasyJet Holidays
Jan 2025 - Present (1 year 9 months)
Providing clear and professional support to British clients, managing reservations, resolving issues, and ensuring a smooth and positive holiday experience.
Education
Degrees, certifications, and relevant coursework
FLSH Cadi Ayyad
Bachelor of Arts, English Studies
2021 - 2023
Pursued a Bachelor's degree in English Studies, focusing on language, literature, and communication skills.
Availability
Location
MoroccoAuthorized to work in
Job categories
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