Ghada Salah
@ghadasalah
I deliver customer support, online learning, and data services with accuracy.
EgyptWhat I'm looking for
I've supported customers at WE (Telecom Egypt), handling high volumes of technical and billing inquiries while following service protocols and resolving issues under pressure.
Through Mostaql and private online teaching, I provide tutoring, customer support, data entry, and interactive remote lessons. I manage concurrent client needs while adapting my communication style to different learners and customers.
At a local pharmacy in Luxor, I assist with daily operations, inventory management, medication dispensing support, and customer care.
I'm expanding into technology through self-taught HTML/CSS and applied artificial intelligence training with IBM. I also completed professional development training with McKinsey & Company and AUC, building on my communication, teamwork, and problem-solving skills.
Experience
Work history, roles, and key accomplishments
Online Teacher
Private Academy
Jan 2024 - Present (2 years 7 months)
Delivered interactive online lessons and supported students through digital learning platforms. Adapted teaching approach to diverse student needs, building rapport and sustaining engagement in a remote setting.
Education
Degrees, certifications, and relevant coursework
South Valley University
Bachelor's Degree, Home Economics
Grade: Good
Graduated with a Bachelor's degree in Specific Education, Home Economics Department, with a grade of Good.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Job categories
Skills
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