Ghada Salah

Delivered interactive online lessons and supported students through digital learning platforms. Adapted teaching approach to diverse student needs, building rapport and sustaining engagement in a remote setting.

Provided online tutoring, customer support, and data entry services with high accuracy and professionalism. Managed multiple concurrent client engagements while maintaining consistent quality and turnaround times.

Assisted in daily pharmacy operations and inventory management. Supported pharmacists in dispensing medications and advising customers, reinforcing attention to detail and customer care.

Handled a high volume of customer inquiries, providing technical and billing support to ensure high customer satisfaction. Followed structured service protocols while resolving issues efficiently under time pressure.

Managed online marketing campaigns and social media promotion to increase brand visibility and engagement.

Gained applied exposure to artificial intelligence concepts and tools through a structured internship program with IBM.

Completed a structured internship program focused on professional soft skills, including communication, problem-solving, and teamwork, delivered in partnership with AUC.

Grade: Good

Graduated in 2021 with a Bachelor's degree in Specific Education, Home Economics Department, with a grade of Good.

Completed the American English for Global Connection certificate program, in partnership with the American University in Cairo (AUC).

Completed a 6-month Human Resources trainee program at a private company in Luxor.

Earned the International Computer Driving Licence (ICDL) from a local academy in Qena.

Completed an English language course at the Career Development Center of South Valley University.

Earned the HP LIFE Growth Mindset certificate.

Earned the HP LIFE Critical Thinking & Problem Solving certificate.