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Gesenia ValeGV
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Gesenia Vale

@geseniavale

Sales and account management leader who drives revenue, retention, and customer success.

United States
Message

What I'm looking for

I’m looking for a KPI-driven sales/account management role where I can lead high-performing customer relationships, exceed revenue goals, and use consultative selling plus CRM-driven pipeline management—ideally open to hybrid or remote work.

I’m a results-driven Sales, Account Management, and Customer Success professional with 11+ years of experience exceeding revenue goals and building high-performing customer relationships in fast-paced, KPI-driven environments.

I generate $1M+ annually and consistently surpass performance expectations and operational benchmarks. In my most recent role, I’ve managed a high-volume inbound and outbound sales pipeline remotely, earning “Top Performer — 2023 & 2024” with national top rankings.

Through consultative selling and virtual consultations, I focus on financing solutions, customer education, and long-term relationship building. I’ve exceeded $1.5M clinic targets and used Salesforce CRM, Google Workspace, 8x8, and CredCompare daily to drive conversion, productivity, and revenue results.

I also bring leadership depth from managing clinics and coaching teams—promoting to Clinic Manager and serving as a Clinic Manager Trainer for KPI coaching and operational performance management. Earlier, as Regional Sales Manager for the Sephora (Urban Decay) division, I supported sales growth across 25 retail locations through onboarding, coaching, and sales development focused on customer engagement.

Experience

Work history, roles, and key accomplishments

LaserAway logoLA
Current

Treatment Specialist

LaserAway

Jan 2025 - Present (1 year 6 months)

Managed a high-volume inbound and outbound sales pipeline in a KPI-driven remote environment, consistently exceeding conversion, productivity, and revenue goals. Generated $1M+ annually and conducted virtual consultations focused on financing solutions, customer education, and long-term retention using Salesforce CRM and related tools.

Milan Laser Hair Removal logoMR

Clinic Manager & Trainer

Jan 2021 - Jan 2025 (4 years)

Exceeded annual clinic revenue expectations from 2021–2025 against a $1.5M yearly target, generating $1M+ annually while outperforming projected business goals. Promoted to Clinic Manager and trained leaders on KPI coaching, leadership development, and consultative upselling, driving upsell performance from 96%–303%.

Education

Degrees, certifications, and relevant coursework

Columbia College Chicago logoCC

Columbia College Chicago

Undergraduate Studies

Completed undergraduate studies at Columbia College Chicago.

Tech stack

Software and tools used professionally

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