Open to opportunities

Gerard Vizcaino

@gerardvizcaino

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Product Lead and data-driven e-commerce operator, delivering scalable products and measurable insights.

Dominican Republic

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What I'm looking for

I’m looking for an e-commerce and product listing role where I can lead cross-functional workflows, use SQL and Power BI to drive KPI improvements, and support digital transformation with strong operational execution.

I’m an Information Technology professional with experience in product leadership, software development support, data handling, and e-commerce operations. I focus on turning business needs into reliable execution through system analysis, reporting, and practical web and database skills.

In my current role, I create and optimize product listings across e-commerce marketplaces, improving visibility with SEO-optimized titles, descriptions, and metadata while maintaining strict product data accuracy. I also run market analysis using comparable listings to support competitive pricing, and I streamline listing workflows through collaboration and digital tools.

Previously, I led Backoffice and Backend product operations, using Power BI for performance monitoring, KPI tracking, and funnel analysis, while querying and validating business data for accuracy. I’ve also supported application stability as a Programming Technician and managed e-commerce sales and operations—strengthening my ability to connect customer journeys, data, and operational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Product Listing Manager

Current

Excell BPO

Feb 2026 - Present (4 months)

Created and optimized luxury and vintage furniture product listings across e-commerce marketplaces by improving product accuracy, SEO metadata, and marketplace visibility. Managed product data consistency, pricing via comparable analysis, and customer inquiries while streamlining listing workflows for faster operations.

Product Listing Management Marketplace SEO Keyword Research Product Copywriting Inventory Data Accuracy Pricing Analysis Marketplace Operations Customer Support

Product Lead

Cervecería Nacional Dominicana

Aug 2025 - Jan 2026 (5 months)

Led backoffice and backend product operations to improve operational efficiency and system scalability. Used Power BI and SQL for data analysis and business data validation, while managing order processing, CRM and customer journeys, and operational monitoring.

Product Leadership Power BI KPI Tracking SQL Order Processing Customer Journey Error Tracking

Programming Technician

Cervecería Nacional Dominicana

Apr 2024 - Aug 2025 (1 year 4 months)

Provided application support for incidents across multiple business areas, maintaining internal applications that support operational workflows. Managed user access and permissions, supported call center teams, and documented fixes and recurring issues to improve system stability.

Application Support Incident Management Troubleshooting Systems Analysis Documentation Release Update Support Cross Team Technical Support

E-commerce Sales & Ops

Editorial Cartisa

Jan 2022 - Apr 2024 (2 years 3 months)

Managed e-commerce sales operations by updating digital catalogs, coordinating content changes, and maintaining product listings across platforms. Supported order processing and reporting to track sales performance and enable continuous conversion improvements.

E Commerce Operations Catalog Management Product Listing Management Conversion Focused Content Updates Order Processing Sales Reporting

Web Designer

Centro de Transformacion Digital ITLA

Apr 2021 - Dec 2021 (8 months)

I was in charge of creating web site for differents small companies in the Dominican Republic, updating plugins, adding products, etc.

WordPress Plugins Elementor

Education

Degrees, certifications, and relevant coursework

Universidad Iberoamericana (UNIBE)

Bachelor of Computer Engineering Technology, Computer Engineering Technology

2023 - 2026

Bachelor-level studies in Computer Engineering Technology with coursework in Software Development, Database Management Systems, Information Systems, Web Technologies, and Data Analysis.