Open to opportunities

Gerald Oliva

@geraldoliva

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Client-focused communication professional skilled in CRM, content production, and AI-driven research.

Philippines

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What I'm looking for

I seek a role where I can manage client relationships, optimize CRM processes, support content production, and grow within a collaborative, growth-oriented team.

I am a BA Communication Arts graduate with hands-on experience supporting client communications, CRM management, and digital content production across startups, marketing teams, and creative agencies. I consistently streamline workflows and improve client onboarding through precise coordination and documentation.

I have managed CRM data accuracy, leveraged AI tools for research and reporting, and supported podcast and marketing campaign production to strengthen engagement and upsell opportunities. My work includes creating client briefs, onboarding contractors, and facilitating clear client-contractor communication.

As a proactive collaborator, I bring strong event coordination, vendor outreach, and presentation support skills, and I take pride in producing polished content and reliable operational support that helps teams scale and deliver excellent customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

SCF Studios

Sep 2025 - Present (0 months)

Coordinate project timelines and facilitate communications between clients and contractors, create client briefs, and onboard contractors to streamline collaboration and project alignment.

Onboarding Project Coordination Client Communication Brief Development Contractor Management Workflow Management CRM AI Tools

Commercial Operations Assistant

Exactius

Aug 2022 - May 2025 (2 years 9 months)

Managed CRM data accuracy to improve outreach and retention, researched startups and market trends to support communications and podcast content, and used AI tools to generate insights and client-facing reports.

CRM Management Market Research AI Tools Reporting Marketing Campaigns Customer Success

Experiential Marketing Intern

EON Group

Oct 2023 - Jan 2024 (3 months)

Supported corporate and advocacy campaigns, executed digital and in-person events, conducted vendor outreach, and contributed to pitch proposals and presentations for marketing campaigns.

Event Execution Pitch Development Marketing

Creative Solutions Assistant

Magic Inc.

Jul 2021 - Sep 2022 (1 year 2 months)

Coordinated client calendars, communications, and deliverables; performed CRM updates, data entry, and client outreach to support acquisition and upselling efforts.

CRM Data Entry Upsell Administrative Support

Education

Degrees, certifications, and relevant coursework

University of the Philippines Los Baños

Bachelor of Arts, Communication Arts (Writing)

2019 - 2025

Activities and societies: Hosted and produced podcasts (The UPLB Jocks), organized events and co-hosted podcasts with UPLB Com Arts Society, founding member of UP Calambeños, participated in One of One cultural events.

BA Communication Arts (Writing major) program completed with coursework and extracurricular involvement in campus podcasting, event organization, and communications from Aug 2019 to Jul 2025.