Geraldine Eyoita
@geraldineeyoita
Customer Care Representative at 3Score, handling customer enquiries and complaints across customer care and e-commerce.
NigeriaWhat I'm looking for
At 3Score, I handled customer enquiries, requests, and complaints, working toward practical resolutions and following up to support positive customer relationships.
In my self-employed e-commerce work, I managed online orders, payments, confirmations, and delivery coordination. I engaged customers through WhatsApp Business and other digital platforms, and supported online sales and order fulfilment.
Experience
Work history, roles, and key accomplishments
E-Commerce & Customer Service Experience
Self-Employed
Managed customer enquiries, online orders, payments, order confirmations, follow-ups, and delivery coordination. Engaged customers through WhatsApp Business and other digital platforms, providing prompt and courteous responses.
Customer Care Representative
3Score
Provided professional and responsive customer support, handling enquiries, requests, and service-related concerns promptly. Handled customer complaints with patience, empathy, and professionalism while working toward practical and timely resolutions.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Science, Social Work
Pursuing a Bachelor of Science in Social Work as part of a 5-year degree programme.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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