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Georgina Alexis

@georginaalexis

I retain and grow strategic enterprise accounts through executive relationships, renewals, and cross-functional issue resolution.

United States

Message

What I'm looking for

I'm looking to lead strategic enterprise customer relationships, protect and grow recurring revenue, and partner across teams to resolve complex customer challenges.

At Iron Mountain, I managed 70+ enterprise accounts across regulated and complex industries, leading strategic business reviews, resolving high-risk issues, and aligning Operations, Billing, Sales, Legal, Transportation, and support teams around customer outcomes.

I've secured $5.5M+ in annual recurring revenue through five-year renewals, recovered $5M+ in aged receivables, and contributed $1.5M in growth pipeline. I was named Client Success Manager of the Quarter three times and ranked No. 2 across the Customer Success organization.

Experience

Work history, roles, and key accomplishments

Client Success Manager

Iron Mountain Records Management, LLC

Oct 2020 - Jul 2025 (4 years 9 months)

Managed strategic relationships for 70+ enterprise accounts, leading business reviews and renewals. Recovered over $5M in aged receivables and contributed $1.5M to growth pipeline.