George Ramapulana
@georgeramapulana
Customer service professional with a strong background in sales and administration.
What I'm looking for
I am George Ramapulana, a dedicated professional with a solid background in customer service, administration, and sales. My journey began as a waiter and bartender at Black Jack Events, where I developed essential skills in conflict resolution and teamwork. This experience laid the foundation for my subsequent roles, including a lab technician at Colloidal Silver Lab, where I honed my leadership and adaptability skills.
In 2021, I joined Buhler Group Johannesburg as an Industrial Engineer trainee after successfully completing a learnership as a customer service representative. This role allowed me to deepen my understanding of customer relations on a global scale while enhancing my technical skills. I take pride in my results-driven mindset and my commitment to delivering exceptional service, consistently exceeding sales targets and enhancing customer satisfaction through effective communication and problem-solving.
Experience
Work history, roles, and key accomplishments
Industrial Engineer Trainee
Buhler Group Johannesburg
Feb 2021 - Jan 2024 (2 years 11 months)
Completed a learnership as a customer service representative, then transitioned to an industrial engineer trainee role. Gained valuable experience in customer service and engineering processes.
Sales Representative
Verimark
Dec 2017 - Dec 2017 (0 months)
Worked as a sales representative, successfully meeting and exceeding sales targets by understanding client needs and providing tailored solutions. Developed strong customer relationships.
Lab Technician
Colloidal Silver Lab
Dec 2016 - Dec 2017 (1 year)
Served as a lab technician, demonstrating leadership and adaptability in a laboratory environment. Focused on maintaining confidentiality and ensuring accurate results.
Waiter/Bartender
Black Jack Events
Dec 2014 - Dec 2016 (2 years)
Worked as a self-motivated waiter and bartender, providing excellent customer service and managing bar operations. Developed strong conflict resolution skills and the ability to work under pressure.
Education
Degrees, certifications, and relevant coursework
The Learning Organisation
Generic Management NQF 5, Management
2023 - 2023
Completed a Generic Management course at NQF Level 5, enhancing skills in decision making, time management, and effective communication within a management context.
The Learning Organisation
Generic Management NQF 4, Management
2021 - 2021
Completed a Generic Management course at NQF Level 4, focusing on essential management skills and principles applicable in various organizational settings.
Rand Park High
Matric, General Education
2015 - 2015
Completed Matric, which is the South African equivalent of high school graduation, demonstrating foundational knowledge and skills necessary for further education or employment.
Availability
Location
Authorized to work in
Job categories
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