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George RamapulanaGR
Open to opportunities

George Ramapulana

@georgeramapulana

Customer service professional with a strong background in sales and administration.

South Africa
Message

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I am George Ramapulana, a dedicated professional with a solid background in customer service, administration, and sales. My journey began as a waiter and bartender at Black Jack Events, where I developed essential skills in conflict resolution and teamwork. This experience laid the foundation for my subsequent roles, including a lab technician at Colloidal Silver Lab, where I honed my leadership and adaptability skills.

In 2021, I joined Buhler Group Johannesburg as an Industrial Engineer trainee after successfully completing a learnership as a customer service representative. This role allowed me to deepen my understanding of customer relations on a global scale while enhancing my technical skills. I take pride in my results-driven mindset and my commitment to delivering exceptional service, consistently exceeding sales targets and enhancing customer satisfaction through effective communication and problem-solving.

Experience

Work history, roles, and key accomplishments

BJ
Current

Industrial Engineer Trainee

Buhler Group Johannesburg

Feb 2021 - Jan 2024 (2 years 11 months)

Completed a learnership as a customer service representative, then transitioned to an industrial engineer trainee role. Gained valuable experience in customer service and engineering processes.

VE

Sales Representative

Verimark

Dec 2017 - Dec 2017 (0 months)

Worked as a sales representative, successfully meeting and exceeding sales targets by understanding client needs and providing tailored solutions. Developed strong customer relationships.

BE

Waiter/Bartender

Black Jack Events

Dec 2014 - Dec 2016 (2 years)

Worked as a self-motivated waiter and bartender, providing excellent customer service and managing bar operations. Developed strong conflict resolution skills and the ability to work under pressure.

Education

Degrees, certifications, and relevant coursework

TO

The Learning Organisation

Generic Management NQF 5, Management

2023 - 2023

Completed a Generic Management course at NQF Level 5, enhancing skills in decision making, time management, and effective communication within a management context.

TO

The Learning Organisation

Generic Management NQF 4, Management

2021 - 2021

Completed a Generic Management course at NQF Level 4, focusing on essential management skills and principles applicable in various organizational settings.

RH

Rand Park High

Matric, General Education

2015 - 2015

Completed Matric, which is the South African equivalent of high school graduation, demonstrating foundational knowledge and skills necessary for further education or employment.

Tech stack

Software and tools used professionally

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George Ramapulana - Industrial Engineer Trainee - Buhler Group Johannesburg | Himalayas