Open to opportunities

George Martin

@georgemartin

Message

Senior operations leader driving business transformation, performance turnaround, and employee development.

United States

Message

What I'm looking for

I seek a leadership role driving operational transformation, performance improvement, and people development in a collaborative, data-driven organization.

I am a Senior Manager with over 15 years at a major telecommunications Fortune 50 company, specializing in business transformation, operational efficiency, and frontline execution. I bridge technical requirements and day-to-day operations to drive accountability and profitability.

Across leadership roles I have resolved over 400 critical system issues, managed and verified 1,000+ cost center adjustments, and led programs that moved teams from the bottom 10% to the top 33% nationwide within two months. I led cross-functional governance forums and produced data-driven reporting used by leaders from supervisors to vice presidents.

I prioritize employee development and performance coaching, having coached supervisors and front-line associates through promotions and instability periods, and I was recognized with the 2023 Winners Circle Award for outstanding individual performance and business impact.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager

Current

Verizon

Jan 2010 - Present (16 years 1 month)

Led business transformation efforts across Verizon Consumer Group, resolving 400+ critical system issues, verifying 1,000+ cost center adjustments, and driving a team from bottom 10% to top 33% nationwide in retention within two months.

Change Management Performance Coaching Stakeholder Management Data Analysis Crisis Management Coaching