
Gene Mante
@genemante
Project manager in fintech and healthcare who improved Alkami’s client training and testing process, reducing UAT defects by 30%.
What I'm looking for
At Alkami Technology, I led end-to-end implementations of online and mobile banking for financial institution clients. I developed a client training and testing process that reduced UAT defects and platform inaccuracies by 30%, accelerating go-live readiness; the client training process was later adopted by the new corporate client training team.
At Magellan Health, I led cost-of-care and data analytics initiatives, coordinating workgroups across underwriting, medical economics, analytics, and IT. I built and maintained program-level RAID, dependencies, and executive reporting, and partnered with VP-level stakeholders to translate priorities into milestones and measurable outcomes.
At Blue Cross Blue Shield of Texas (HCSC), I co-established an implementation unit to address new ACA requirements for Summary of Benefits and Coverage generation and distribution across regulated markets. I also directed a team of 15 direct reports and implemented Individual & Small Group Exchange plans and ancillary products.
Through Diversely Bookish, the pop-up bookstore I co-founded, I curate an inventory dedicated to diverse voices and stories. I built and manage its business operations, including inventory sourcing, vendor and author relationships, budgeting, and point-of-sale management.
Experience
Work history, roles, and key accomplishments
Owner and Co-Founder
Diversely Bookish
Jan 2024 - Present (2 years 10 months)
Co-founded and launched a pop-up bookstore dedicated to diverse voices and stories, curating an inventory that spotlights authors and characters across race, culture, gender identity, ability, and lived experience. Built and manage all business operations, including inventory sourcing, vendor and author relationships, pricing, budgeting, and point-of-sale management across multiple event locations
Led cost-of-care and data analytics initiatives in a matrixed environment, coordinating workgroups across underwriting, medical economics, analytics, and IT. Built and maintained program-level RAID, dependencies, and executive reporting cadence.
Project Manager
Alkami Technology
Jan 2019 - Jan 2022 (3 years)
Led and managed the end-to-end implementation of online and mobile banking implementations for financial institution clients, coordinating stakeholders, internal product and software development teams, and third-party vendors. Collaborated and trained clients so they gained true understanding of the platform to better serve their customers.
Implementation Project Manager
InfoIMAGE, Inc.
Jan 2017 - Jan 2019 (2 years)
Managed end-to-end implementations for financial institution clients, translating workflow and technical requirements into delivery plans and coordinating teams through financial statement configuration, testing, and rollout. Provided client-facing technical guidance and ensured alignment between agreed scope, vendor dependencies, and delivery milestones.
Implementation Project Manager
MedSynergies
Jan 2015 - Jan 2017 (2 years)
Launched online patient scheduling platforms across hospital systems and provider offices. Coordinated with cross-functional teams (Sales, IT, Operations), led discovery, documentation, UAT planning, and go-live execution.
Implementation Unit Manager
Blue Cross Blue Shield of Texas
Jan 2006 - Jan 2015 (9 years)
Directed a distinguished team of 15 direct reports, including 3 full-time employees and 12 temporary staff members, while skillfully fostering an efficient work environment. Implemented Individual & Small Group Exchange plans along with ancillary products, standardizing procedures and documentation to enhance compliance and delivery consistency.
Education
Degrees, certifications, and relevant coursework
Art Institute of Pittsburgh
Web Design and Development, Web Design and Development
Web Design and Development program from the Art Institute of Pittsburgh.
Amazon Web Services
AWS Cloud Essentials Certification, Cloud Computing
AWS Cloud Essentials certification from Amazon Web Services.
University of Texas at Arlington
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration degree from the University of Texas at Arlington.
Scrum Alliance
Certified Scrum Master, Scrum
Certified Scrum Master certification from Scrum Alliance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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