Gemma Shelton

At Howdens Joinery, I manage customer accounts across the UK, build relationships with depots and customers, and provide excellent service by telephone and email.

I proactively chase overdue invoices, reconcile accounts to resolve discrepancies and queries, assist with credit-limit calculations, and contribute to month-end accounts receivable processes.

My previous dental roles at Brookfield Dental, MyDentist, Colosseum Dental, and TGs Dental Suite developed my administration, compliance, patient communication, and organisational skills. I prepared surgeries, maintained records and logbooks, supported audits, coordinated treatment plans, and helped patients understand their care.

I'm organised, resourceful, and self-motivated, with strong Microsoft Office, CRM, customer service, and teamworking skills.