Open to opportunities

Mohammed Shakeel

@mohammedshakeel

I’m a results-driven legal credit controller, trusted for reducing debtor days and resolving client queries under pressure.

Zimbabwe

Message

What I'm looking for

I’m looking for a credit-control role where I can reduce debtor days, resolve complex client queries quickly, and partner with stakeholders under clear guidelines, delivering dependable results and KPI performance.

I’m a skilled and persuasive communicator with a strong background in credit control, bringing a proactive, intelligent, and reliable approach to every task. Goal driven and results oriented, I thrive under pressure and consistently deliver high quality outcomes—whether working independently or supporting the wider team. I’m known for a positive ‘can do’ attitude, exceptional time management, and a strong sense of fun.

In my most recent roles, I’ve managed client collections in line with firms’ policies, Solicitors Accounting Rules, and strict SRA guidelines. I resolve client queries to ensure timely payment of debt, maintain accurate client collection records, and drive down debtor days by proactively managing large international ledgers (including approximately 450 client accounts). I also support partner and fee earner stakeholders through aged debt review meetings and clear reporting.

Across varied fixed-term and permanent contracts, I’ve handled multi-currency ledgers across Europe, Asia, America, and the Middle East, performed credit checks, and supported write-offs, credit notes, transfers, and other ad hoc processing. I’m confident producing WIP reports, statements, and account history reconciliations, while maintaining KPI performance and daily reporting through conference calls to update management on ledger issues.

Experience

Work history, roles, and key accomplishments

Legal Credit Controller

Shakespeare Martineau

May 2023 - Mar 2024 (10 months)

Managed multi-currency credit control for 400+ client accounts with a ledger value of £5 million, chasing debt via email and phone across Europe, Asia, America and the Middle East. Resolved client queries, performed credit checks, maintained accurate collections records, and kept KPI performance aligned to team standards.

Credit Control Debt Collection Credit Checks Cash Allocation KPI Reporting Stakeholder Management

Credit Control Specialist

Capita

Oct 2022 - May 2023 (7 months)

Supported credit management for delegated case work, handling multi-currency ledgers and chasing customers in Europe, Asia, and America. Conducted conference calls to address escalations, resolved invoice queries, and provided daily reporting to reduce overdue debt within payment terms.

Credit Management Escalation Management

Credit Controller

Inivos Limited

May 2022 - Oct 2022 (5 months)

Handled international credit control across Europe, Asia, America, and the Middle East, escalating debt issues and resolving customer queries. Issued monthly statements, maintained the accounts inbox, updated internal systems, and monitored overdue balances through a daily debtors report.

Credit Control

Credit Controller (Temporary)

Prolog

May 2019 - Jul 2019 (2 months)

Provided temporary credit control support during a company restructuring, allocating cash and reconciling bank accounts while correcting customer account postings. Investigated invoice discrepancies (e.g., PO number issues and overcharges), reallocated payments to correct invoices/credit notes, and chased overdue balances with statements.

Cash Allocation Bank Reconciliation Invoicing Discrepancies Credit Notes

Credit Controller (Temporary)

Nottingham Trent University

Aug 2018 - Jan 2019 (5 months)

Delivered temporary student credit control during the busy enrolment period by managing the student ledger and debt management activities. Issued credit notes and handled a high volume of email and telephone queries, including coordination with external businesses, agencies, and foreign government sponsors.

Credit Control Student Ledger Management Debt Management Credit Notes Email & Phone Collections

Credit Controller (Temporary)

Source Bioscience

Jul 2018 - Aug 2018 (1 month)

Completed a short-term credit control assignment by processing cash allocation and international payments in foreign currencies. Maintained credit limits and credit terms across five ledgers (European and American), and resolved customer email and telephone queries.

International Payments Cash Allocation Credit Limits Credit Terms Management Credit Control Multi Ledger Administration Email & Phone Collections

Credit Controller

Time Living

Feb 2012 - Aug 2016 (4 years 6 months)

Managed a key customer ledger, chasing outstanding debt by telephone, email, and letter to collect within agreed payment terms. Built customer rapport through effective communication, partnered with internal departments to reduce aged debt, and maintained ongoing account relationships at all levels.

Credit Control Debt Collection Customer Relationship Management Debt Chasing