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Cristian Garcia

@gbcalberto

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Operations Manager and Educational Consultant combining operational excellence with AI-enhanced curriculum design.

Nicaragua

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What I'm looking for

I’m looking for a role where I can drive operational excellence in multicultural teams and modernize education through AI-enhanced learning frameworks—balancing curriculum impact, logistics clarity, and measurable retention/customer satisfaction.

I’m an Operations Manager and Educational Consultant with over 20 years of experience merging business management and professional development. I built and scaled a local tourism brand for eight years in Ometepe, turning day-to-day complexity into operational stability and measurable service outcomes.

I’ve piloted academic optimization in English for Specific Purposes (ESP) and English as a Second Language (ESL) curriculum design. At Keiser University International Language Institute, I designed and executed specialized pedagogical curriculum for Academic English and Language Immersion programs—integrating Gemini, NotebookLM, Perplexity, and ChatGPT into learning activities so students could bridge language theory and practical application.

Across education, hospitality, and entrepreneurship, I specialize in managing cross-functional teams, staff coaching and training, and logistics modernization. I focus on operational excellence in multi-cultural environments, using AI-tools to resolve complex logistic shortcomings and improve retention, morale, and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Language Instructor

Keiser University International Language Institute

Jan 2023 - Jan 2026 (3 years)

Designed and delivered specialized Academic English and Language Immersion curricula for ESP-focused and practical language applications. Integrated AI frameworks (Gemini, NotebookLM, Perplexity, ChatGPT) into classroom activities to strengthen critical thinking and learning outcomes.

ESL Instruction Curriculum Development English For Specific Purposes (ESP)Critical Thinking Program Delivery

Small Business Owner

Jazz Monkey

Jan 2014 - Jan 2022 (8 years)

Built and scaled a local tourism brand by directing marketing, digital promotion, and visual design to achieve 90% customer satisfaction. Optimized daily operations and hospitality logistics, improving cross-functional service delivery and maintaining a steady 90% customer retention rate.

Brand Development Marketing Strategy Social Media Marketing Hospitality Operations Operations Management Customer Satisfaction

Interim Logistic Manager

Hotel Museos El Ceibo

Jan 2016 - Jan 2018 (2 years)

Standardized hotel and restaurant service protocols by coaching staff on efficiency and quality control. Redesigned customer service workflows to elevate guest experience and improve consistency across service delivery.

Logistics Management Protocols Staff Training Quality Control Hospitality Operations

Small Business Entrepreneur

Catwalk Models, S.A.

Jan 2011 - Jan 2015 (4 years)

Provided strategic consulting and advertising to support end-user promotional outcomes. Managed full-cycle recruitment for promotional events and executed on-site marketing activations aligned with brand strategy.

Marketing Strategy Advertising Talent Acquisition Recruitment Marketing Activations Customer Engagement

On-Site Program Facilitator

Ave Maria University Language Institute

Jan 2005 - Jan 2010 (5 years)

Supported instructor training by presenting program objectives and coaching teachers on program methods and approaches. Chaired first-level staff meetings and managed on-site program logistics to ensure consistent delivery.

Instructor Enablement Training Facilitation Meeting facilitation Education Operations