Open to opportunities

Gbarabi Elizabeth

@gbarabielizabeth

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Customer Support Specialist | Virtual Assistant | CRM & Client Relations

Nigeria

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What I'm looking for

I'm looking for a customer service or administrative role where I can resolve customer concerns, manage communication and records, and help deliver dependable service.

I've supported customers and clients at Red Tulip Resources Limited and Laundry King, serving as a main point of contact by phone and email. I resolve enquiries and concerns through active listening, empathy, clear communication, and consistent follow-up.

I maintain accurate records, scheduling, invoicing, and confidential information while coordinating with internal teams to keep customers informed and service delivery on track. I'm comfortable using CRM systems, Microsoft Office, Google Workspace, live chat, and digital document-management tools.

Experience

Work history, roles, and key accomplishments

Secretary

Red Tulip Resources Limited

Dec 2024 - Mar 2026 (1 year 3 months)

Served as the main point of contact for customer and client correspondence, communicating daily by phone and email to address enquiries and provide updates. Resolved customer concerns using active listening, empathy, and de-escalation techniques, and maintained accurate records with discretion.