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Gayathiri Mahadevan

@gayathirimahadevan

Automotive Service Manager at Canadian Tire, coordinating 12 fleet and dealership accounts and improving customer complaint rates.

Canada

Message

At Canadian Tire, I coordinate daily operations across fleet, dealership, and individual customer accounts, and supervise and schedule a cross-functional team of 55. I reduced customer complaints from an average of three per week to one per month through staff training and operational strategy changes.

Previously, at LSEG, I coordinated time-sensitive corporate disclosures through the RNS platform, maintaining 100% content accuracy and on-time delivery. At CL Synergy Logistics, I managed a client portfolio with 99% delivery accuracy and coordinated promotional content for IPO campaigns.

Experience

Work history, roles, and key accomplishments

Current

Automotive Service Manager

Current

Canadian Tire

Jan 2023 - Present (3 years 9 months)

Coordinate daily operations for fleet and dealership accounts, supervise a cross-functional team of 55, and manage social media content and promotional campaigns. Reduced customer complaints through staff training and operational strategy changes.

Operations Management Team Leadership Scheduling Social Media Management Promotional Campaigns KPI Reporting Vendor Relations Customer Service

Marketing Operations

Town of Whitby

Jan 2025 - Jun 2025 (5 months)

Conducted a digital audit of the Town's website and social media channels, assessing content accuracy and brand guideline alignment. Compiled findings into a report and supported day-to-day digital content coordination.

Digital Audit Content Accuracy Brand Guidelines Social Media Content Coordination Reporting

Marketing Coordinator

CL Synergy Logistics

Nov 2021 - Dec 2022 (1 year 1 month)

Managed a client portfolio including European companies and senior government officials, maintaining 99% delivery accuracy. Coordinated multi-channel promotional content for IPO campaigns and developed social media and website content calendars.

Client Portfolio Management RFP Responses Promotional Content Social Media Management Content Calendar Newsletter Design Stakeholder Communication

Corporate Communications & Index Analyst

London Stock Exchange Group

Apr 2019 - Oct 2021 (2 years 6 months)

Coordinated time-sensitive corporate disclosures for FTSE 100-listed companies via the LSEG RNS platform, meeting a 5-minute turnaround requirement. Maintained 100% content accuracy and on-time delivery across all announcement releases.

Corporate Communications Regulatory Disclosure RNS Platform Content Accuracy Time Management Stakeholder Liaison Onboarding