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Gayane Manasyan

@gayanemanasyan

Customer service representative at Concentrix, supporting JBC, Sixt, P&B, and Gymshark customers across Belgium and the Netherlands.

Spain
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At Concentrix, I handled customer service for JBC in Belgium, Sixt in the Netherlands, and P&B in the Netherlands. I also supported Gymshark customers in Belgium and the Netherlands while working at Konecta.

At Serviguide, I provided customer support for Customer First Opel in the Netherlands. Earlier, I worked as a receptionist at Home at Homes in Spain and as a cook and server at Casa Manolo.

I’ve also worked as an interpreter at a juvenile center and completed internships at BSS Lyceum, Tempo-Team, B-Post, DPD Belgium, and Wolters Kluwer. I use MS Word, Excel, PowerPoint, and Access, and speak Armenian, Dutch, Spanish, English, and French.

Experience

Work history, roles, and key accomplishments

CO

Customer Service Agent

Concentrix

Jan 2025 - Jan 2026 (1 year)

Provided customer service for JBC BE.

KO

Customer Service Agent

Konecta

Jan 2023 - Dec 2024 (1 year 11 months)

Provided customer service for Gymshark BE-NL.

SE

Customer Support

Serviguide

Jan 2023 - Dec 2024 (1 year 11 months)

Provided support for Customer First Opel Holland.

CM

Cook and Waitress

Casa Manolo

Jan 2020 - Dec 2022 (2 years 11 months)

Worked as a cook and waitress.

HH

Manager and Receptionist

Home at Homes

Jan 2017 - Dec 2019 (2 years 11 months)

Managed and handled reception duties.

CM

Interpreter

Centro de Menores

Jan 2016 - Dec 2017 (1 year 11 months)

Worked as an interpreter at a juvenile center.

CJ

Youth Monitor

Cruz Roja Juventud

Jan 2015 - Dec 2016 (1 year 11 months)

Monitored youth activities as a volunteer.

FI

Textile Factory Worker

Fabrica de Costura Textil Infantil

Jan 2015 - Dec 2016 (1 year 11 months)

Worked in a children's textile sewing factory.

BL

Intern

BSS Lyceum

Jan 2014 - Dec 2015 (1 year 11 months)

Completed an internship at a children's school.

TE

Intern

Tempo-Team

Jan 2014 - Dec 2015 (1 year 11 months)

Completed an internship at Tempo-Team.

DB

Intern

DPD Belgium

Jan 2013 - Dec 2014 (1 year 11 months)

Completed an internship at DPD Belgium.

BP

Intern

B-Post

Jan 2013 - Dec 2014 (1 year 11 months)

Completed an internship at B-Post.

WK

Intern

Wolters Kluwer

Jan 2012 - Dec 2013 (1 year 11 months)

Completed an internship at Wolters Kluwer.

GR

Children's Activity Leader

Grabbelpas

Jun 2013 - Aug 2013 (2 months)

Led children's activities as a volunteer.

Education

Degrees, certifications, and relevant coursework

EE

Emprendimiento empresarial

Course, Entrepreneurship

2016 - 2016

Completed a course in business entrepreneurship in Spain in 2016.

GT

Gestion de marketing turistico

Course, Tourism Marketing

2015 - 2015

Completed a course in tourism marketing management in Spain in 2015.

KW

KTA Wollemarkt

Secondary Education, Business Administration

2014 - 2015

Completed the seventh year of secondary education in Business Administration (ADE) at KTA Wollemarkt in Mechelen, Belgium.

KW

KTA Wollemarkt

Secondary Education, Business Administration

2010 - 2015

Completed secondary education in Business Administration (ADE) at KTA Wollemarkt in Mechelen, Belgium, from 2010 to 2015.

KW

KTA Wollemarkt

Secondary Education, Business Administration

2013 - 2014

Completed the sixth year of secondary education in Business Administration (ADE) at KTA Wollemarkt in Mechelen, Belgium.

KW

KTA Wollemarkt

Secondary Education, Business Administration

2012 - 2013

Completed the fifth year of secondary education in Business Administration (ADE) at KTA Wollemarkt in Mechelen, Belgium.

KW

KTA Wollemarkt

Secondary Education, Business Administration

2011 - 2012

Completed the fourth year of secondary education in Business Administration (ADE) at KTA Wollemarkt in Mechelen, Belgium.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Spain

Authorized to work in

Salary expectations

25k+ EUR

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