Gaurav Pandit
@gauravpandit
Analyst-in-transition with over 6 years of diverse experience.
What I'm looking for
I am an Analyst-in-transition with over 6 years of experience in technical support, HR operations, and talent acquisition. My journey has equipped me with proven expertise in stakeholder coordination, process documentation, data handling, and system troubleshooting. I thrive in environments that require strong communication skills and the ability to interpret business needs effectively.
Throughout my career, I have engaged directly with clients to gather and analyze recruitment requirements, managed end-to-end recruitment lifecycles, and resolved internal HR queries while achieving SLA adherence. My hands-on experience with platforms like Salesforce, Workday, JIRA, and ServiceNow has allowed me to streamline operations and improve processes across cross-functional teams.
I am passionate about supporting process improvements and ensuring data integrity. I have been recognized for my ability to maintain structured records and produce insightful reports that enhance stakeholder engagement. I am eager to leverage my skills and experience in a challenging new role.
Experience
Work history, roles, and key accomplishments
Talent Acquisition Analyst
Logic Planet
Sep 2022 - Feb 2025 (2 years 5 months)
Engaged directly with clients to gather and analyze recruitment requirements. Managed end-to-end recruitment lifecycle: sourcing, screening, interview coordination, and onboarding. Produced onboarding reports and status updates for client stakeholders.
HR Systems Analyst
Wipro Ltd.
Apr 2021 - Jun 2022 (1 year 2 months)
Resolved internal HR queries and employee support tickets related to retention, performance, and compensation, achieving SLA adherence. Managed Excel-based dashboards and email communications, streamlining service operations. Documented processes and supported employee onboarding, ensuring compliance with audit requirements.
Product Support Analyst
Dell Technologies
Apr 2018 - Jan 2021 (2 years 9 months)
Delivered technical support for hardware, software, and system integration issues. Resolved 50+ support tickets weekly with 90%+ CSAT score, reducing ticket resolution time by 10%. Authored technical documentation and internal KB articles for Tier 1 & Tier 2 support teams.
Education
Degrees, certifications, and relevant coursework
IEC University
Bachelor of Commerce, Business Management & Commerce
Focused on Business Management & Commerce. Gained foundational knowledge in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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