Gary Turenne

Managed daily regulatory and operational requirements for student transportation while maintaining a 100% incident-free safety record over 18 months. Documented route incidents, operational updates, and regulatory filings in district systems.

Provided full-time elder care while continuing professional development and self-directed technical education, including Networking and Technology coursework through DeVry Institute.

Coordinated information sharing and security procedures with NYPD, PAPD, FDNY, EMS, and internal stakeholders in a high-security environment. Monitored a 100+ camera network and led real-time incident investigation and documentation.

Managed guest processing and front desk operations in a high-volume public environment. Maintained knowledge of confidential security programs and inspected protection and fire-control equipment.

Delivered front-line concierge support for residents, guests, vendors, and deliveries while coordinating transportation, reservations, maintenance, accommodations, and other service requests. Handled resident questions, concerns, and complaints with calm follow-through and escalated issues appropriately.

Provided high-volume visitor support by explaining museum facilities, exhibits, programs, services, and promotions, answering questions, and guiding visitors to appropriate resources. Processed admissions, memberships, registrations, and resolved inquiries and complaints with courtesy and professionalism.

Grade: Cum Laude

Pursuing an Associate of Science in Health Science (Pre-Nursing) with Cum Laude honors.

Completed an AI Automation certificate program covering Make.com, Zapier, n8n, UiPath, Gemini AI, OpenAI, webhooks, APIs, AI agents, and prompt engineering.