Gary O'Mahony
@garyomahony
IT & Network Support Administrator
IrelandWhat I'm looking for
Results-driven ICT professional with extensive experience as an IT & Network Support Engineer, specializing in technical support, systems administration, and user-focused service delivery. I have built a career providing end-to-end IT support, resolving complex hardware, software, and networking issues, and ensuring seamless technical operations across diverse environments.
With a proven ability to configure and deploy hardware, devices, and software to establish efficient, reliable workstations, I am also experienced in managing Windows Server environments and administering Office 365 for all users. My proactive mindset and strong interpersonal skills have consistently earned recognition for my reliability, adaptability, and client-oriented approach.
I'm currently seeking remote opportunities and I’m open to expanding into new roles or industries that value strong technical expertise, customer service, and problem-solving skills. I’m passionate about learning, adaptable in fast-paced environments, and committed to delivering high-quality support and user training to empower others in their use of technology.
Experience
Work history, roles, and key accomplishments
IT/Network Support Technician
Formula Networks
Apr 2018 - Present (7 years 2 months)
Provided comprehensive technical support, troubleshooting a diverse range of issues across software, hardware, and network systems for customers and end-users at multiple site locations. Configured and deployed hardware, devices, and software to establish efficient workstations for employees.
IT Support Technician
Enercon Windfarm Services Ireland
Sep 2016 - Present (8 years 9 months)
Served as the primary point of contact for all IT and technical inquiries, ensuring efficient and timely support for end-users. Diagnosed and resolved hardware, software, and end-user issues, providing effective solutions across various platforms.
IT Helpdesk Technician
PFH Technology Group
Feb 2016 - Present (9 years 4 months)
Provided technical support to IT users over the phone and email, delivering prompt and effective assistance to resolve issues efficiently. Set up accounts for new employees, ensuring seamless integration into the company's IT systems.
General Operative
SPA Seafoods
Mar 2011 - Present (14 years 3 months)
Performed general operative duties. Maintained a productive work environment.
Store Assistant
Euroworld
Oct 2009 - Present (15 years 8 months)
Assisted customers with purchases and inquiries. Managed inventory and stocked shelves.
General Operative
SPA Seafoods
Jul 2008 - Present (16 years 11 months)
Performed general operative duties. Contributed to daily operations.
Education
Degrees, certifications, and relevant coursework
Kerry College
Traineeship, IT Support Specialist
Completed a comprehensive traineeship focusing on IT Support. Key modules included CompTIA A+ and Network+ certifications, along with practical application in IT support. Gained expertise in CompTIA Cloud Essentials, Network Mapping, and Microsoft Server Administration.
Fás Training Centre
Certificate, Digital Web Design
Developed a strong foundation in web design principles, including HTML, CSS, and responsive design techniques. Learned to create visually appealing and user-friendly websites, focusing on both aesthetics and functionality.
Causeway Comprehensive
Leaving Certificate, General Studies
Successfully completed the Irish Leaving Certificate State Examinations. This program provided a broad education across various subjects, preparing for further academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Ireland
TaiwanSalary expectations
Social media
Job categories
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