I've supported customers at Lightspeed by identifying, analyzing, and resolving technical problems involving servers, mobile apps, and error messages.
I set up credit card readers and printers, created custom reports with appropriate filters, and provided software walkthroughs for Lightspeed users. My software engineering training includes full-stack web development, Python, Flask, ReactJS, SQL, PostgreSQL, AJAX, HTML, CSS, and JavaScript.
At T-Mobile, I presented phones and plans based on customer needs, troubleshot devices, and set up watches. I also worked in appointment setting for Blue Raven Solar, using the Net Metering program to generate leads.
Currently, I negotiate carrier rates, track shipments, and support carriers in transit at Soar Transportation. I’ve also led teams as a shift lead and as a district and zone leader during community service.
