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Garrett ErwinGE
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Garrett Erwin

@garretterwin

Property Operations Manager at TREK Development Group, cutting vacancy 37%+ while maintaining 95% occupancy across two properties.

United States
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At TREK Development Group, I manage operations across two market-rate and affordable housing properties. I cut vacancy by 37%+ while holding occupancy at 95%.

I build leadership reports on financial performance, occupancy, and operations, and use lead and market data in lease negotiations. I’ve secured rent increases of 4–7% while keeping renewal rates above 90%.

At Inpleo AI, Inc., I managed full-cycle recruiting through a period of growth, making 35+ hires in under a year with a 95% offer-acceptance rate. I also rebuilt onboarding workflows with leadership, cutting average time-to-hire by 25%.

My work has also included HR coordination at Pittsburgh Ballet Theatre, property management at Jayson Management, LLC, and client experience at AIRE Ancient Baths NY. Across these roles, I’ve supported compliant records and operations, coordinated projects and events, and helped teams and guests get the support they need.

Experience

Work history, roles, and key accomplishments

AS
Current

Wellness Attendant

Aura Sauna Studio

Jan 2025 - Present (1 year 10 months)

Manages guest scheduling, check-in, and session flow in MindBody, and educates guests on infrared therapy. Supports retail and package sales as part of daily studio operations.

JL

Property Manager and Project Coordinator

Jayson Management, LLC

Jan 2020 - Dec 2022 (2 years 11 months)

Managed a 5-property, 70-unit portfolio at 98% occupancy, guiding leads from inquiry through lease signing. Enrolled the company in new leasing and payment processing systems and handled all leasing paperwork.

Education

Degrees, certifications, and relevant coursework

Mercyhurst University logoMU

Mercyhurst University

Master of Science, Organizational Leadership

Master of Science in Organizational Leadership with a focus on Human Resource Management, and Bachelor of Arts in Hospitality Management with a focus on Business Administration.

Mercyhurst University logoMU

Mercyhurst University

Bachelor of Arts, Hospitality Management

Bachelor of Arts in Hospitality Management with a focus on Business Administration.

Tech stack

Software and tools used professionally

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