N WILLIAMS

Analyzed utility company data trends, interpreted tenant leases for accurate billing, and resolved discrepancies. Assisted clients with inquiries and collected field data to determine usage patterns.

Managed inbound and outbound communications with taxpayers and stakeholders, addressing inquiries related to tax laws and compliance. Utilized sound judgment to analyze financial information and provide guidance on tax liabilities.

Oversaw expense management processes and developed presentations. Conducted analysis of clinical and financial data, supporting management reporting and identifying process improvement opportunities.

Prepared payroll by calculating and reconciling payroll calculations, resolving errors, and maintaining compliance with payroll laws. Managed financial records and leave of absence documentation.

Processed financial obligations related to leases, conducted audits, and analyzed lease documents. Ensured compliance and accuracy while maximizing revenue opportunities through effective lease management.

Provided support in multi-family housing operations, assisting with various tasks to ensure smooth property management and tenant relations.

Led customer service operations, ensuring high levels of satisfaction and efficient service delivery while managing accounting tasks.

Managed property operations during a lease-up assignment, overseeing tenant relations and ensuring compliance with property regulations.

Directed leasing training and community operations, enhancing team performance and tenant satisfaction through effective training and management.

Assisted in community management, focusing on tenant relations and operational efficiency, leading to improved resident satisfaction.

Managed resident relations and property operations, ensuring compliance with regulations and enhancing tenant satisfaction.

Completed an Associate of Healthcare Information Management with a focus on medical office practices, including ICD-9 and ICD-10 coding as well as CPT coding.