Mackie Paulos

I've built people operations and engaged workplaces across luxury hospitality, commercial real estate, property management, startups, and nonprofit organizations for more than 20 years.

At InterContinental Hotels Group, I recruited and onboarded 212+ associates, led hiring for a 94-person restaurant opening, and facilitated 35+ orientation sessions and leadership development programs. I also increased direct deposit enrollment from 38% to 82%.

At HEI Hotels & Resorts, I directed full-cycle HR operations spanning recruitment, onboarding, payroll, benefits, compliance, and employee relations. I advised leaders on performance, investigations, workplace concerns, and engagement during organizational transition.

My experience also includes managing large commercial property portfolios at Lincoln Property Company and leading HR and operations for community organizations and consulting clients. I bring practical strength in coaching, training, compliance, payroll, benefits, and organizational development.