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Galia Villagra

@galiavillagra

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Business Administration professional with 15+ years of experience in high level executive support.

Mexico

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What I'm looking for

I'm seeking a fully remote or remote-first individual contributor role in Executive Support, Administrative Coordination, Project Support, Client Relations, or Operations Support.

Experienced in supporting senior leadership, coordinating schedules and meetings, maintaining databases and CRM information, following up on projects and deadlines, and coordinating communication across departments and external stakeholders. Known for organization, follow-through, discretion, autonomy and attention to detail, with experience working independently and managing multiple priorities using Microsoft Office, Outlook, SAP, CRM systems and Asana.
Seeking a fully remote or remote-first individual contributor role in Executive Support, Administrative Coordination, Project Support, Client Relations or Operations Support.

Experience

Work history, roles, and key accomplishments

Executive Assistant & Americas Client Relations

Jamieson Group

Apr 2024 - Oct 2026 (2 years 6 months)

Supported executive activities by coordinating appointments, calendars, and follow-up. Maintained client CRM databases and coordinated communication with clients across North and South America.

Executive Support Calendar Management CRM Database Management Client Relations Research Remote Collaboration

Management Assistant – Content & New Projects

Blue Diamond Hotel & Resorts

Feb 2022 - Dec 2023 (1 year 10 months)

Supported implementation of new projects by coordinating administrative follow-up and communication across departments. Tracked pending actions and facilitated cross-functional communication to meet deadlines.

Project Support Cross functional Coordination Documentation Training Administrative Coordination

Founder & CEO

Nail It Salón de Uñas

Jan 2018 - Sep 2021 (3 years 8 months)

Built and independently operated a customer-facing service business, managing administrative, operational, and client-related activities. Developed operating procedures and managed scheduling and customer communications.

Business Operations Scheduling Customer Service Process Improvement Administrative Management

Event Coordinator

Polifonía Vocal

Dec 2011 - Feb 2018 (6 years 2 months)

Coordinated national and international events by managing schedules, logistics, communications, and stakeholder follow-up. Managed client relationships and supported social media and administrative activities.

Event Coordination Logistics Stakeholder Management Client Relations Social Media Administrative Support

SAP Analyst

Maersk Line, Limited

Apr 2009 - Jan 2010 (9 months)

Supported a legacy-system-to-SAP migration by validating migrated data and cross-checking records. Identified and corrected data discrepancies to ensure data accuracy and integrity.

SAP Data Validation Data Reconciliation Data Integrity

Head of New Projects

Cetelem

Dec 2003 - Mar 2008 (4 years 3 months)

Coordinated implementation and administrative follow-up of new projects, translating requirements into organized operational activities. Supervised authorization-center and financing activities in a regulated financial-services environment.

Project Coordination Operations Management Customer Service Financing Supervision Process Adherence