Gaelle Penhoat
@gaellepenhoat
Senior cabin crew and team leader delivering safety-focused, customer-first inflight service.
FranceWhat I'm looking for
I am a senior cabin crew professional with extensive long-haul experience managing teams of 8–10 and ensuring safety and high-quality service for up to 300 passengers per flight. I have worked across multiple carriers and aircraft types (Airbus and Boeing families), gained formal EASA cabin crew certification, and repeatedly resolved in-flight issues to prevent costly disruptions.
Adaptable and attentive, I combine strong communication, first-aid training and operational documentation skills with international experience and language ability (French native, fluent English, working Italian and basic Spanish). I seek to bring leadership, safety expertise and excellent passenger service to a new aviation role.
Experience
Work history, roles, and key accomplishments
Senior Cabin Crew
Maleth-Aero/US
Aug 2022 - Dec 2024 (2 years 4 months)
Greeted and assisted passengers and enforced safety procedures on Airbus A330-200/A340-600 worldwide routes, ensuring passenger satisfaction and compliance with security standards.
Senior Cabin Crew
Norwegian Air
Jan 2018 - Jul 2021 (3 years 6 months)
Managed teams of 8–10 crew on long-haul Boeing 787 flights, oversaw in-flight service for ~300 passengers and coordinated with ground staff to maintain on-time departures.
First Aider
Dokev
Aug 2020 - Jan 2021 (5 months)
Provided basic life support and first aid at Lyon Airport, assessed patients, documented medical histories and followed infection control procedures.
SACabin Crew
Swiss International Airlines
Oct 2013 - Nov 2017 (4 years 1 month)
Provided passenger assistance, safety briefings and food/beverage service on Airbus A320/A321/A330/A340, handling special needs and ensuring flight safety and comfort.
Cabin Crew
ACMI Airlines (Hifly / Avion Express)
Sep 2011 - Sep 2013 (2 years)
Operated as cabin crew on ACMI wet-lease flights across Airbus A310/A320/A330 fleets, performing safety procedures and passenger service on short and medium-haul sectors.
Education
Degrees, certifications, and relevant coursework
Unknown (Lyon) - Communication Diploma
Diploma in Communication, Communication
2004 - 2007
Completed a communication diploma in Lyon covering interpersonal and professional communication skills.
Unknown (Paris) - Cabin Crew Attestation
Cabin Crew Attestation, Cabin Crew / In-flight Service
2010 -
Attained cabin crew attestation in Paris with training in in-flight service and safety protocols.
EAEASA (European Union Aviation Safety Agency) - Cabin Crew Attestation
Cabin Crew Attestation, Cabin Crew / Aviation Safety
2013 -
Completed EASA cabin crew attestation in Zurich focused on safety procedures and emergency response training.
Unknown (Lyon) - Baccalauréat Social and Economy
Baccalauréat, Social and Economic Studies
2004 -
Obtained a Baccalauréat in Social and Economy in Lyon with foundational studies in social sciences and economics.
Availability
Location
FranceAuthorized to work in
Job categories
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