Gabrielle Clarke
@gabrielleclarke1
Real estate operations and client support specialist delivering smooth transactions and exceptional customer service.
What I'm looking for
I’m a detail-oriented real estate and client support professional, currently working as a Realtor Associate at Keller Williams Realty in Jamaica. I coordinate listing activity, communicate clearly with clients, and provide transaction support that keeps everything moving smoothly.
In my current role, I manage MLS listing coordination and ensure accuracy across pricing, descriptions, photos, and property details. I support clients with personalized sales and rental inquiries using Salesforce and Zendesk, prepare listing and marketing information, and maintain timely communication throughout each transaction.
Before real estate, I strengthened my service and operations foundation at JN Bank. As a Member Service Representative and later an Operations Assistant, I guided customers through onboarding on the JN Bank mobile app, handled account openings and documentation with regulatory compliance, and prepared operational reports to improve branch efficiency.
I’m recognized for proactive problem-solving and customer service, including awards for initiatives that improved processes and supported team operations. I bring strong organization, multitasking, and stakeholder coordination to deliver dependable results in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Realtor Associate
Keller Williams Realty
Apr 2024 - Present (2 years 1 month)
Provided personalized support to clients for property sales and rental inquiries by preparing listing and marketing materials and maintaining timely communication throughout transactions. Coordinated property listings on MLS and other channels, keeping pricing, descriptions, photos, and property records accurate.
Member Service Representative
JN Bank
Sep 2022 - May 2025 (2 years 8 months)
Guided customers through onboarding on the JN Bank mobile app to improve adoption of self-service banking tools. Managed account openings and documentation with high accuracy to support regulatory compliance and partnered with internal teams to improve processing times.
Operations Assistant
JN Bank
Apr 2024 - Apr 2025 (1 year)
Prepared operational reports and supported branch administration to improve efficiency and decision-making. Identified workflow inefficiencies and implemented process improvements while handling complex member concerns professionally.
Education
Degrees, certifications, and relevant coursework
The University of the West Indies, Mona
Bachelor of Science, Operations Management
2018 - 2022
Earned a Bachelor of Science in Operations Management at The University of the West Indies, Mona from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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