Gabriella Rabie
@gabriellarabie
I coordinate reservations, events, and front-of-house operations across hospitality venues.
What I'm looking for
I'm currently supporting guest operations at Bonny Moon Beach Club in West Bay, coordinating reservations, table seating, and special events while working closely with servers, bartenders, and management.
Previously at SkyCity Auckland, I managed high-volume reservations, group bookings, event documentation, invoicing, payments, and cross-venue coordination. At 25hours Hotel Dubai, I led front-of-house reception and reservations, managed events from planning through service delivery, and supported VIP guests and host teams.
I've also coordinated weddings, corporate events, office operations, and hospitality service across South Africa, the UAE, Qatar, and New Zealand. I bring strong organisation, client communication, record-keeping, and hands-on experience with booking, POS, and front-of-house systems.
Experience
Work history, roles, and key accomplishments
Hostess
Bonny Moon Beach Club
Jun 2026 - Present (2 months)
Managing reservations and coordinating table seating efficiently. Coordinating with servers, bartenders, and management to ensure smooth operations.
Senior Reservations Coordinator
Sky City
May 2023 - Apr 2026 (2 years 11 months)
Manage high volume email and telephone enquiries, coordinate reservations, group bookings, events, and administrative requirements across multiple venues. Prepare and distribute function sheets, confirmations, contracts, and internal documentation.
Head Hostess
25hours Hotel
Jun 2022 - Apr 2023 (10 months)
Assisted in planning, preparing, and executing private and corporate events. Managed event budgets, invoicing, payments, and financial reconciliation. Led front of house guest reception and reservations in a high volume environment.
Waitress/Cashier
25hours Hotel
Jan 2022 - Jun 2022 (5 months)
Well versed with Food and Beverage menus to upsell, recommend or share additional information. Solving customer issues. Providing excellent wait service to ensure customer satisfaction.
Hostess/Cashier
The Ritz-Carlton
Oct 2021 - Jan 2022 (3 months)
Greeting guests upon arrival and providing menus while answering questions. Keeping table rotation in mind when assigning guests to tables. Perform opening and closing duties.
Office Coordinator/PA
Interdot
Mar 2021 - Sep 2021 (6 months)
Managed daily office administration including calls, emails, correspondence, and scheduling. Maintained filing systems, databases, and internal records. Coordinated meetings, appointments, and internal communications.
Hostess
Shangri-La Hotel
Oct 2019 - May 2020 (7 months)
Greeting guests upon arrival and providing menus while answering questions. Keeping table rotation in mind when assigning guests to tables. Perform opening and closing duties.
Junior Wedding Coordinator
Red Ivory
Apr 2018 - Oct 2019 (1 year 6 months)
Conducted client consultations to understand wedding vision, style preferences, budgets, and event requirements. Coordinated and liaised with vendors including florists, photographers, caterers, decorators, and venues.
Education
Degrees, certifications, and relevant coursework
The Capital Hotel School
Diploma in Hospitality, Hospitality
2016 - 2018
Completed a Diploma in Hospitality, gaining comprehensive knowledge in hospitality management and operations.
The Capital Hotel School
Certificate in Events Management, Events Management
2016 - 2017
Earned a Certificate in Events Management, focusing on event planning and coordination.
The International Wine Education Centre
WSET Level 1, Wine Studies
2016 - 2017
Achieved a WSET Level 1 certification, developing foundational knowledge in wine.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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